City-addons plugin not working

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This topic contains 19 replies, has 3 voices, and was last updated by  Alma Viki 4 days, 11 hours ago.

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  • #20049

    roccrocc
    Participant

    Supported

    Hi I had our team from Envato installing my CityBook Theme and this is there reply:

    “I have imported the demo now, however, it seems like the same plugin that had the php version issue is now also creating an infinite redirect loop on the site that doesn’t allow it to display.

    I have left it disabled for now so you can check out the site, but it does look like it is necessary for the theme to work properly.

    Unfortunately I’m not familiar with the theme’s code so I wouldn’t know how to fix it so if you can contact the theme’s author, maybe they can provide you with a solution. Just tell them when you activate the “Citybook add-ons” plugin and you visit the site, you see a message from the browser telling you the site has redirected you too many times and crashes.

    Besides that, the only other option would be to use a different theme.

    Let me know how it goes.”

    We have been working on this for 3 days and I spent money to do the extra install just to make sure that it was done correctly. Can you please assist us in getting it setup. I am on a deadline so your prompt response will be greatly appreciated.

    I have attached a screen shot of the issue when the city-addons plugin is active.

    Thank you,
    RoccRocc

    • This topic was modified 1 week, 6 days ago by  Alma Viki.
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    #20090

    Alma Viki
    Moderator

    Can you send to us your wp-admin account + FTP account?
    We will help you install it.

    Thanks

    #20236

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20293

    Alma Viki
    Moderator

    Hi,

    I can access to your FTP account, but WP-Admin is wrong.
    Can you recheck your wp-admin account?

    Thanks

    #20336

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20365

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20420

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20480

    Alma Viki
    Moderator

    Yes, Please send to us your new information tomorow.

    Thanks

    #20516

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20572

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20605

    Alma Viki
    Moderator
    This reply has been marked as private.
    #20608

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #20621

    CTHthemes
    Keymaster

    Hi, we’ve release version 1.0.5. So you can download the latest version for the site.
    Also there is an error when I upload theme to your site: The uploaded file exceeds the upload_max_filesize directive in php.ini.

    And here is the guide: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    Thanks.

    #20771

    roccrocc
    Participant

    Supported

    Hi I have a few questions on customizing the theme.

    1. I would like to edit the menu for the members on the far right side of the header after you sign in. (Dashboard, Add listing, booking, reviews, log out) I don’t currently see where to do this.

    2. I want to customize the edit listing page, dashboard, listing author, and listing checkout page. I see the shortcode but I don’t see how to use elementor to customize the page itself.

    3. I want to setup payment for listing but my listing-checkout page is not working or I am not connecting to it correctly. I also don’t see any of these items in your documentation.

    4. I have too many features for the members dashboard. I would like people to purchase more features as they use the site. Is there a way to currently do this or will I have to customize this into the theme?

    Thank you,
    Rocc

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    #20821

    Alma Viki
    Moderator

    Hi,

    Now all your request is not available on theme, but we are on update time. We will improve the dashboard for member.

    Thanks

    #20844

    roccrocc
    Participant

    Supported

    Hi Alma,

    My notes for number 1-3 should be available by default because these pages are within the theme. I am sure there is a way to edit them as these pages are in your demo. Also, the theme won’t work without these pages. Please let me know at your earliest convenience. Thank you.

    1. I would like to edit the menu for the members on the far right side of the header after you sign in. (Dashboard, Add listing, booking, reviews, log out) I don’t currently see where to do this.

    2. I want to customize the edit listing page, dashboard, listing author, and listing checkout page. I see the shortcode but I don’t see how to use elementor to customize the page itself.

    3. I want to setup payment for listing but my listing-checkout page is not working or I am not connecting to it correctly. I also don’t see any of these items in your documentation.

    #20948

    Alma Viki
    Moderator

    Hi,
    I have updated your site to version 1.0.8:
    https://massmaps.com/home-slideshow/

    Can you help me recheck all issues above on current version?

    Thank you

    #21053

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #21055

    roccrocc
    Participant

    Supported
    This reply has been marked as private.
    #21069

    Alma Viki
    Moderator

    Hi,

    I have updated theme and plugin on miamizu.com, can you help me recheck it?

    Thanks

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