Differents problems

This topic contains 38 replies, has 2 voices, and was last updated by  CTHthemes 8 months, 3 weeks ago.

Viewing 25 posts - 1 through 25 (of 39 total)
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  • #11882

    PLY2016
    Participant

    Support Expired

    Hi,

    i’m installing the Diopter theme (i’m happy) on a temporary site, to prepare the migration of a webstite that are online.

    I have different problem, you can try on the adresse: https://www.tuffangel.ch/

    1. the 404 page.
    —————-
    i have change the image for personalisation, but still the same with the bike, no change, you can try. (see pic 1)

    2. separator
    —————-
    i don’t find where to change the default separator. (see pic 2)

    3. diopter map don’t work
    ————————-
    On your original page too, like: https://www.tuffangel.ch/contact-3/
    Or i try here: https://www.tuffangel.ch/contact/

    4. Porfolio Category Filter
    —————————-
    On mobile device, the filter don’t go off after make a choice, difficulte to see.
    (see pic 3)

    Thanks in advance for your help.

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    #11896

    CTHthemes
    Keymaster

    1, 4: download and extract the attached file bellow (scripts.js.zip file ) to \wp-content/themes/diopter/js/ folder

    2: you can change \wp-content/themes/diopter/images/sep.png file with your. Or change it directly from editor code.

    3: did you add your google map api key to Diopter Options -> General tab?

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    #11905

    PLY2016
    Participant

    Support Expired

    Hi,

    4. is perfect now.

    1. work now, have problem with cache of chrome.

    2. to easy, i don’t think about, thanks.

    3. no, i miss that. I try, still not work, Need to learn.

    Thank you very much for the fast and effective answer.

    #11914

    CTHthemes
    Keymaster
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    #11915

    PLY2016
    Participant

    Support Expired
    This reply has been marked as private.
    #11928

    PLY2016
    Participant

    Support Expired

    Hi,

    i continue with some other problems.

    5. I have many photo, many category. I whant to make different page with some genral group of category. I try to make filter with exclude but…. don’t work, and not all time same manner. https://www.tuffangel.ch/portfolio-serpents/ (pic serpent porfolio …) On all we have porfolio coming from category excluded. And on standard porfoilo i remove all snake porfolio but on all some are still present.

    6. I have a big problem with the horizontal galery. If i remove the loop, sometime a pic goes “under” and we can’t see it. I see a streange thing with numerotation (see pic 1/2)

    7. and for the mobile category list…. i look that the limit is 8, but…. i have more ….

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    #11947

    CTHthemes
    Keymaster

    Hi, send me your ftp account to fix.

    #11953

    PLY2016
    Participant

    Support Expired
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    #11967

    CTHthemes
    Keymaster

    4, regenerate your new API key, there is an error with the old: https://developers.google.com/maps/documentation/javascript/get-api-key

    5, the problem was fixed.

    6, would you give me more details about the issue?

    7, add the code bellow to Diopter Options -> Custom Code tab -> CSS Code – Mobile View:

    
    .fixed-filter .gallery-filters {
         height: 260px;
         overflow-y: scroll;
    }
    
    #11968

    PLY2016
    Participant

    Support Expired

    5. thanks
    7. thanks !!

    4. i try a new one, but not work, with your api key too

    6. on porfolio style 1
    – when loop is off
    – when Auto Width = yes (but we need)
    – on some resolution the last picture goes down on a “second line”
    – in same time we have a strange thing with the numbers, you are un pics 1 it show you 17/19

    https://www.tuffangel.ch/portfolio/fashion-bike/

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    #11984

    CTHthemes
    Keymaster

    4, the problem was fixed.

    7, did you mean when resizing browser window?

    #12001

    PLY2016
    Participant

    Support Expired

    4. good. i put my api, work, thanks.

    7. i’m not sure i undestand your question, yes/no.

    Yes. when i resize, in many resolution they have no solution to see the last pic.

    No. without resizing in some galery i can’t see last pics, in some other it’s perfect.

    And i just make some test on a second screen on 1920×1200 with different browser on same porfolio…. depend of … toolbar, i don’t know, total largeur of pics, sometime one goes down 🙁

    But, you see my screenshoot, you understand when i say “goes down” ?

    (sorry, because i’m not good in english and sometime i’m not sure i say the things in the good manner)

    #12003

    CTHthemes
    Keymaster

    Would you capture a video show me the error?

    #12007

    PLY2016
    Participant

    Support Expired
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    #12103

    PLY2016
    Participant

    Support Expired

    what next ? some news ?

    It is important for me to modernize my website. I would like to finish it and put it online at its correct address quickly.

    I could do it now.

    But if there are big changes to make in the porfolios to fix this, and I have to remove and redo, I want to do it before.

    Please keep me informed.

    #12105

    CTHthemes
    Keymaster

    Please wait. I am going to release and update tomorrow.

    #12114

    PLY2016
    Participant

    Support Expired

    Thanks for the support, thanks for the update 1.1 , i make it direct from the website … work perfetct now 😀

    #12127

    PLY2016
    Participant

    Support Expired

    i’m sorry, after a look i have some new problems.

    on Smartphone a can no more go on porfolios, the page is “freeze” (galaxy s6), no possibility to select a porfolio because the fist link ist outside the page.

    And on on my samsung tab, i can see the porfolio page but cannot move on, page is freeze .

    Tee login credential i give you are still active if needed.

    #12141

    CTHthemes
    Keymaster

    Hi, would you send me a screenshot about the issue?

    #12143

    PLY2016
    Participant

    Support Expired

    https://www.tuffangel.ch/portfolio-pourmesyeux/

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    #12147

    CTHthemes
    Keymaster

    Add this style to Diopter Options -> Custom Code tab -> CSS Code – Mobile View:

    
    .diopter_fulh_sec .row.full-height > .wpb_column > .vc_column-inner > .wpb_wrapper { overflow-y: scroll; }
    
    #12160

    PLY2016
    Participant

    Support Expired

    ok work, but same problem on tablet.

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    #12167

    PLY2016
    Participant

    Support Expired

    and sorry but home page is breaked too 🙁

    Something as change since update in the proportion, I cant no more access the button to go to porfolio, button is down outside screen.

    https://www.tuffangel.ch/

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    #12170

    CTHthemes
    Keymaster

    1, what’s the problem on tablet?

    2, home page problem was fixed.

    #12181

    PLY2016
    Participant

    Support Expired

    tab problem:

    i think screen is like a computer with a mouse. You cannot use your finger to move the list of porfolio.

    But click on menu / porfolio link / filter work .

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