Header slide image issue

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This topic contains 13 replies, has 2 voices, and was last updated by  CTHthemes 4 months, 3 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 31, 2017 at 12:54 pm #16789

    donzy
    Participant

    Support Expired

    Hi,
    http://living-traveling.com/en/home-2/

    If you go on my site (see the link) you will see that the images in the header are not appearing. I put three images as slide show in the header, background to the name site, and now they’re disappeared. There’s only that grey background.
    How can I fix it?

    When I watch the site using wordpress it’s all fine, and the images are ok, but when I look it without being connected in wordpress (both with pc and smartphone) it appears grey. Also for other friends who I asked this thing, they told me the same.

    I don’t know what happened, I never touched the page or the code. What can I do?

    Thanks

    Riccardo

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    October 31, 2017 at 5:02 pm #16799

    CTHthemes
    Keymaster

    Hi, what’s then cache plugin you are using? It just minify theme style.css file not all theme .css files so it cause the error.
    Please correct the plugin minifier settings
    Or you can try this style in Springbook Options -> Custom Code tab -> CSS Code – Large Desktop View editor:

    
.slideshow-slider {
   position: absolute;
}

    Thank you.

    November 20, 2017 at 10:38 am #17239

    donzy
    Participant

    Support Expired

    I’m using W3 Total Cache

    November 21, 2017 at 9:49 pm #17277

    CTHthemes
    Keymaster

    Ok, send me your wp-admin account to check.

    Thank you.

    November 23, 2017 at 6:46 pm #17402

    donzy
    Participant

    Support Expired
    This reply has been marked as private.
    November 24, 2017 at 10:16 am #17417

    CTHthemes
    Keymaster

    The info is incorrect. Please check it.

    November 24, 2017 at 6:00 pm #17432

    donzy
    Participant

    Support Expired
    This reply has been marked as private.
    November 27, 2017 at 5:46 pm #17456

    CTHthemes
    Keymaster

    Hi, did you find solution for the problem? I can see the image now?

    November 27, 2017 at 6:48 pm #17474

    donzy
    Participant

    Support Expired

    No, it’s still not working the image slider (only in the home page, in the other pages they work, because there is only one picture and not a slide show).
    I attach the screenshot here.

    The problem is only with the homepage (both languages) in every device (pc, smartphones, talbets).

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    November 27, 2017 at 7:12 pm #17478

    CTHthemes
    Keymaster

    Hi, please correct minify settings. This is why the slider works with logged in mode: http://prntscr.com/hfu4pk

    And this is correct order for css files: http://prntscr.com/hfu5ua

    plugins.css -> style.css -> custom.css

    November 28, 2017 at 7:19 am #17489

    donzy
    Participant

    Support Expired

    Hi,
    ok I fixed the order of the css files, but it still not working.
    Same “grey” background in the homepage slider.

    I really don’t know what happened.

    November 28, 2017 at 11:10 am #17499

    CTHthemes
    Keymaster

    It’s now working with new Minify configuration.

    November 29, 2017 at 7:05 am #17520

    donzy
    Participant

    Support Expired

    Yes I tried to refresh everything and it’s working.

    Thank you very much.

    Ric

    November 29, 2017 at 10:18 am #17532

    CTHthemes
    Keymaster

    You are welcome 🙂

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