Home intro slider breaks scroll on Android

Home Forums Joomla Templates Cashemir – Responsive One Page Joomla Template Home intro slider breaks scroll on Android

This topic contains 14 replies, has 3 voices, and was last updated by  Alma Viki 3 months ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #19010

    klatespencer
    Participant

    Supported

    The home intro slider breaks scrolling on Android devices. When you unpublish it, the scroll works again. It is not an issue for iphone. When it’s published users can see the top slideshow but can’t scroll any lower on the page. I’ve looked at the slides-big-img bg-fx background-attachment scroll vs fixed css, as mentioned on another thread related to this issue but that fix didn’t help. I also tested your demo template and saw the same issue on Android.

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    #19024

    CTHthemes
    Keymaster

    Hi, send me the page link to check.

    Thanks.

    #19046

    klatespencer
    Participant

    Supported
    #19054

    CTHthemes
    Keymaster

    Hi, what’s the mobile devices? It’s still working on my iPhone.

    #19063

    klatespencer
    Participant

    Supported

    It works on iPhone, but not Android. This might be the same issue, but the solution didn’t fix it for me. http://support.cththemes.com/?topic=cant-scroll-on-mobile

    #19064

    klatespencer
    Participant

    Supported
    This reply has been marked as private.
    #19096

    Alma Viki
    Moderator

    Strange! I also checked on Androi device, it works fine.

    Can you try to test on more device?

    Thanks

    #19153

    klatespencer
    Participant

    Supported
    This reply has been marked as private.
    #19154

    klatespencer
    Participant

    Supported

    Also, I’ve confirmed that the scrolling issue is present on that test page and not the published homepage when testing Android on https://www.browserling.com/

    #19241

    Alma Viki
    Moderator

    Hi,

    We have tried to test your site on many devices. But everything is fine, the scroll is working fine.
    Can you let us know which device you are using? What mobile version? And which browser you are using to check?

    Thanks for your sympathy.

    #19261

    klatespencer
    Participant

    Supported

    Does this template just not work on Android? This is a really significant use case and I definitely wouldn’t have purchased it and built the site using it if I knew it doesn’t work at all for Android users.

    #19275

    Alma Viki
    Moderator

    No, It works fine on our Android devices.
    Here is our checking: https://www.youtube.com/watch?v=PKhPDjICifc

    Please try to watch it and let us know if we are misunderstanding your request.

    Thanks

    #19283

    klatespencer
    Participant

    Supported
    This reply has been marked as private.
    #19284

    klatespencer
    Participant

    Supported
    This reply has been marked as private.
    #19325

    Alma Viki
    Moderator

    Hi,

    We tested on the link you have sent, It worked perfect.

    I guest cause by your mobile version. Did you try to check on other devices?

    Thanks

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