I can't customize my Inshot theme

Home Forums WordPress Theme Inshot – Photography WordPress Theme I can't customize my Inshot theme

This topic contains 14 replies, has 3 voices, and was last updated by  CTHthemes 10 months ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • #17251

    mcphoto82
    Participant

    Support Expired

    Hello,

    In Appearance> Customize… i have only “widgets” area!

    I don’t have Header, Footer, Custom CSS, Colors options…
    Why ?

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    #17266

    mcphoto82
    Participant

    Support Expired

    Ok: i have a problem with Kirki plugin. When it is activated, it doesn’t work and i see only widgets area…
    I’ve deactivated all other plugin, but doesn’t work 🙁

    What can i do to customize header and footer options?

    Good work

    #17296

    CTHthemes
    Keymaster

    Hi, please send me your wp-admin account to check.

    Thanks.

    #17318

    mcphoto82
    Participant

    Support Expired
    This reply has been marked as private.
    #17332

    CTHthemes
    Keymaster

    I am sorry, I don’t have your site address.

    #17338

    mcphoto82
    Participant

    Support Expired
    This reply has been marked as private.
    #17368

    matthio
    Participant

    Support Expired

    Hello there,

    I have just purchased this theme and have exactly the same/similar problem.

    I have:
    – Site Identity
    – Menus
    – Widgets
    – Homepage Settings
    – Additional CSS

    and am missing:
    – Static Front Page
    – General Options
    – Header Options
    – Thumbnail Sizes
    – Colors & Fonts – Options
    – Blog Options
    – Portfolio Options
    – Google Map
    – Footer Options
    – Error 404

    Actually I am just testing it ot on my local machine, therefor there is no wp-admin account data to send here but this indicates that this might be a “general” problem and not just an individual one for what the solution must be beyond the individual installation

    Hopefully you have already found the solution and can make it public asap

    Very nice theme, exactly what I was looking for since months, it ust has to work now…

    thanks in front and best regards

    #17384

    CTHthemes
    Keymaster

    Hi matthio, did you install Kirki Toolkit plugin?

    #17388

    CTHthemes
    Keymaster

    Hi, please update Inshot theme to latest version: http://assets.cththemes.com/themeforest/inshot/changelog/index.html

    Read theme documentation for more details: http://documentation.cththemes.com/inshot/#!/auto_update

    Thanks.

    #17390

    mcphoto82
    Participant

    Support Expired

    TOP!
    Now it’s all ok…

    Thx

    M.

    #17391

    matthio
    Participant

    Support Expired

    Hello,

    first of I would like to thank you for that fast reaction, I would not have awaited any update “over night” but was positive surprised that I had found that message this morning

    Thant said, unfortunately I am still having the exact same issue after the update, there is no change at all, even though I am running version 1.1

    I should add, that this problem is exactly the same here on my local host under windows as on my CentOS remote server, so this is not specific to any single installation or environment.

    Also note that I get the following message:

    “You have installed Kirki. Activate it to take advantage of this theme’s features in the customizer.”

    If I do so I am even more reduced to just get the “widgets” tab shown, not any single one more

    So there is definately a “bug” in your code producing a conflict not only with WP customization if not also with this Kirki plugin and I just wonder how that works for you.

    Also I have to note that I am woirking with a fresh WP install and have nothing else installed/activated as the required plugins for your theme.

    Hope that’s an easy fix, as this aspect is the most essential part of any third party theme

    Thanks aagain for the fast action and best regards

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    #17396

    matthio
    Participant

    Support Expired

    mcphoto82 replied in the meantime and it looks like his problems are fixed, which is great news…

    has this been solved for you just by updating the theme or have you done something else in addition ??

    #17399

    CTHthemes
    Keymaster

    hi matthio,
    The problem is with Kirki latest version so you have to update theme to latest version.
    After update it please delete your browser cache then check again.

    Thank you.

    #17400

    matthio
    Participant

    Support Expired

    Hello,

    thank you very very much. Now it works.

    I just realized that I am one of the first users of this theme as it has only recently been released as a WP theme

    I have seen it months ago as a “normal” html template and since then was looking for something similar for WP

    Very happy having found it now yesterday accidentally and that the support is great

    Thanks a lot, regards.

    #17412

    CTHthemes
    Keymaster

    Thank you. If you have any question please let us know.

Viewing 15 posts - 1 through 15 (of 15 total)

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