LOTEK homepage not fix

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This topic contains 16 replies, has 2 voices, and was last updated by  Alma Viki 2 months, 2 weeks ago.

Viewing 17 posts - 1 through 17 (of 17 total)
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  • March 26, 2018 at 4:01 am #19471

    Freehandesign
    Participant

    Supported

    Hi!
    I got some problems with my homepage. Please, have a look in the images I’m puting attached.
    This is the website : http://www.designthinkerstunisia.com

    Attachments:
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    March 26, 2018 at 3:15 pm #19486

    Alma Viki
    Moderator

    Hi,

    Caused by the Security issue, We can’t access to your site now.
    Can you re-check it?

    Thanks

    March 26, 2018 at 3:20 pm #19488

    Freehandesign
    Participant

    Supported

    Hi! Thank you for you quickly answer.

    For me, the website is working well. I see it, and I can normally into WordPress Dashboard. Do you need Dashborad access?

    March 26, 2018 at 4:15 pm #19492

    Alma Viki
    Moderator

    Please check with your hosting about the block IP.
    I think I’m blocked from you, I can’t access to your site now.
    My IP Address: 14.189.180.71

    Please send to us your wp-admin account, if we can access we will help you check Home page issues.

    Thanks

    March 26, 2018 at 5:43 pm #19497

    Freehandesign
    Participant

    Supported

    Okay, I’ve just created a ticket with them (to unlock you)

    I’m going to create a new user and send to you later. Thanks!

    March 26, 2018 at 10:47 pm #19500

    Freehandesign
    Participant

    Supported
    This reply has been marked as private.
    March 26, 2018 at 10:48 pm #19501

    Freehandesign
    Participant

    Supported

    http://www.designthinkerstunisia.com/wp-login.php

    March 27, 2018 at 2:24 pm #19512

    Alma Viki
    Moderator

    Did you active our IP to access to your site ?

    Now I can’t access to your site.

    Thanks

    March 27, 2018 at 10:38 pm #19532

    Freehandesign
    Participant

    Supported

    Hi! could you send to me a printscreen?

    March 27, 2018 at 11:03 pm #19533

    Freehandesign
    Participant

    Supported

    Hi! My host asked you if you can go and try again:

    http://www.designthinkerstunisia.com
    http://www.designthinkerstunisia.com/wp-login.php

    Let me know if it’s working now

    March 28, 2018 at 2:25 pm #19547

    Alma Viki
    Moderator

    I can access to your site now. But whenever I open a Front link page, this warning is shown: https://prnt.sc/ixeh76
    I can’t check anything.

    Thanks.

    March 29, 2018 at 6:16 am #19568

    Freehandesign
    Participant

    Supported

    Okay, thanks… But now I have a problem: I can’t understand what is written in that image you sent to me. Is it possible, to explain what is written? Maybe not everything, just few lines… Is that possible? I’m really appreciate your help, thank you very much!

    March 29, 2018 at 3:46 pm #19585

    Alma Viki
    Moderator

    Ah.. sorry, you can try to check: https://prnt.sc/ixx3yt

    Thanks

    April 3, 2018 at 5:39 pm #19612

    Freehandesign
    Participant

    Supported

    Hi! Could you try, again, to go into WordPress dashboard?
    We’ve done some changes and let’s see if it will work now. Let me know if you could… Thanks!

    April 5, 2018 at 8:57 am #19627

    Alma Viki
    Moderator

    Hi,

    We could access your site already. We will inform you after setting.

    Thanks for your sympathy.

    April 5, 2018 at 1:20 pm #19629

    Freehandesign
    Participant

    Supported

    Thank you so much!!

    April 5, 2018 at 2:33 pm #19630

    Alma Viki
    Moderator

    Hi,

    Can you help us re-check it? I just need to re-enter class icon-title on element Icon Animation. It works: https://prnt.sc/j146m4
    Please try then confirm it.

    Thanks

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