Popup gallery grid Image upload problem

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This topic contains 8 replies, has 2 voices, and was last updated by  CTHthemes 3 months, 3 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #15243

    neelgajjar
    Participant

    Supported

    Kindly check this link.
    Video
    When I upload images in portfolio section
    via popup gallery grid some times images doesn’t get uploaded.
    Is there anything to do with image size?

    Kindly watch the above link you will get an exact idea whats wrong.
    This thing has happened with multiple portfolios

    Thanks.

    #15248

    CTHthemes
    Keymaster

    Ok, send me your site address + wp-admin account to check.

    #15250

    neelgajjar
    Participant

    Supported
    This reply has been marked as private.
    #15253

    CTHthemes
    Keymaster

    This is your error: http://prntscr.com/gcblek

    “Contact your host and ask let them know about the errors. More than likely they have mod_sec enabled to limit request rates. Ask them to up the limit that you are getting 429 errors from crawlers and you do not want them.

    • This reply was modified 3 months, 3 weeks ago by  CTHthemes.
    #15255

    neelgajjar
    Participant

    Supported

    I don’t think they will change any modsec settings as I’m running on shared hosting.
    So is there any other way to upload images or else to solve this problem?

    Thanks for your prompt reply.

    #15260

    CTHthemes
    Keymaster

    Hi, it’s not possible. The visual composer use ajax for getting images.
    But you can add images manually by toggle classic mode: http://prntscr.com/gcudxa

    #15261

    neelgajjar
    Participant

    Supported

    This is what I received from my hosting provider.

    ” Hello Neel,

    Modsecurity cannot be disabled on shared hosting. Your plugin is making too many requests to our servers and they will be blocked because of this, we recommend using a different plugin, or just uploading your images one by one, as shared hosting upload limits cannot be altered. You can also use a VPS and set any upload limits there 🙂 “

    #15262

    neelgajjar
    Participant

    Supported

    Can you send us WPBakery Visual Composer 5.2.1 as I’m not able to update as it ask for license
    may be that can solve the issue

    #15278

    CTHthemes
    Keymaster

    You can delete the plugin then go to Appearance -> Install Plugins to install latest version.

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