Problems to upload pictures / save in Portfolio section

Home Forums Joomla Templates Oyster – Creative Photography Joomla Template Problems to upload pictures / save in Portfolio section

This topic contains 8 replies, has 2 voices, and was last updated by  CTHthemes 4 months, 1 week ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #14987

    emilio_n
    Participant

    Support Expired

    Hello!
    I am getting error to upload pictures to the portfolio and even to save the items in the portfolio.
    I am not sure if is a problem of K2 provided with the template. I tried to upgrade to the last version but is really old and didn’t fix the problem.

    What I can do?
    Looks that the problem could affect to all joomla users with 3.7.X version installed.
    Thanks in advance for your help.
    Emilio.

    #14988

    emilio_n
    Participant

    Support Expired
    This reply has been marked as private.
    #14996

    CTHthemes
    Keymaster

    Would you show me the error?

    #15002

    emilio_n
    Participant

    Support Expired

    Sure,
    When I try to add any image to the portfolio in the extra fields the window doesn’t load:

    https://screencast.com/t/LQt0vqaoomx

    When I try to save the changes the page turns freeze.

    Thanks!

    #15006

    CTHthemes
    Keymaster

    Hi, I’ve enable joomla debug and see that there is an error with SEO plugin you installed, but now I can’t go to extension manager to deactive it: http://prntscr.com/g3x0iu

    Please use FTP app to fix the error.

    #15015

    emilio_n
    Participant

    Support Expired

    Hi!
    I don’t know why suddenly I got this problem with the SEO plugin. I deactivated using FTP and the page back to be active.
    But the problem is still there. I don’t know what I can do. Could you take a look again?

    Thanks

    #15030

    CTHthemes
    Keymaster

    I think there is a conflict with your installed plugins. On my site K2 Media Manager works like this: http://prntscr.com/g57v1d
    but not on your site: http://prntscr.com/g57veh

    #15042

    emilio_n
    Participant

    Support Expired

    With the console I saw this errors…
    Do you think is related?

    https://screencast.com/t/qn4r2Iv0

    #15048

    CTHthemes
    Keymaster

    I can’t see it. You can try unpublish other extensions to see if the problem is fixed?

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