Problems with Oyster update.

This topic contains 11 replies, has 2 voices, and was last updated by  emilio_n 6 months, 2 weeks ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #18568

    emilio_n
    Participant

    Support Expired

    Hello,
    My page with Oyster have problems in some pages and I can’t upgrade to the last version of the template. I just upgrade the support for 6 month to ask for help.

    Could you take a look, help me to fix the problems and to update the template?
    you can check the page at http://www.emilionavas.com

    Errors appears under “services” in the main menu and “Testimonials”.
    Can I give you the admin access to take a look?

    Thanks.

    #18569

    emilio_n
    Participant

    Support Expired
    This reply has been marked as private.
    #18587

    CTHthemes
    Keymaster

    Hi, please download the template again then follow detailed instructions on Update/index.html file
    You have to delete oyster template folder first.

    PS: And don’t forget backup your site using Akeeba Backup component.

    Hope this help.

    #18589

    emilio_n
    Participant

    Support Expired

    I will try right now!!
    When I tried I did without delete the folder first.
    I need to uninstall the template before delete the folder?

    Thanks!

    #18592

    CTHthemes
    Keymaster

    No, please don’t uninstall the template and azura. Just delete oyster template folder and update new version.

    #18593

    emilio_n
    Participant

    Support Expired

    Ok. I am finishing the backup and I will follow the steps.
    I will tell you here if the problem is fixed.

    Thanks again.

    #18595

    emilio_n
    Participant

    Support Expired

    Done!
    Most of the things are working now.

    Something changed in the homepage that I will try to deal with and the main change is the portfolio (I am using the grid 1) that now show only one column instead four or five columns to fulfil the page as before.

    https://screencast.com/t/zSTxyBAQmY

    How can I fix this?
    Thanks!

    • This reply was modified 6 months, 3 weeks ago by  emilio_n.
    #18597

    emilio_n
    Participant

    Support Expired

    A screenshot of the config of the portfolio in the menu:
    https://screencast.com/t/NdXtcoVr

    #18619

    emilio_n
    Participant

    Support Expired

    Any idea about how to fix? 🙁

    #18625

    emilio_n
    Participant

    Support Expired

    I checked that now is showing the main portfolio page correctly but when you go inside inside of any of the elements don’t charge all the pictures.
    To charge correctly need to refresh the page. If you clean the cache, the pictures again doesn’t charge correctly,

    Thanks.

    #18634

    CTHthemes
    Keymaster

    Hi,
    Because your images are too large to load. So please try this fix: http://prntscr.com/hpvif3

    Replace

    
    ribbon_setup();
    

    with

    
    $('.oyster_ribbon').imagesLoaded(function(){
       ribbon_setup();
    });
    
    #18638

    emilio_n
    Participant

    Support Expired

    Fixed!!
    Thank you so much.

    Emilio.

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