"Security checked!, Cheatn huh?"

Home Forums WordPress Theme CityBook – Directory & Listing WordPress Theme "Security checked!, Cheatn huh?"

This topic contains 11 replies, has 2 voices, and was last updated by  CTHthemes 1 week, 4 days ago.

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  • #26124

    SuperExtra
    Participant

    Supported

    Everytime i create a new user I can’t log in. I get a warning “Security checked!, Cheatn huh?” on the Citybook login page and I really don’t know where this is coming from. I have a security plugin but can’t imagine how that could integrate with the Citybook login. any ideas?

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    #26148

    CTHthemes
    Keymaster

    Hi, did you use any cache plugin?

    #26156

    SuperExtra
    Participant

    Supported

    No Caching plugin. Just Cloudflare. Not sure where this message is coming from and why? And how to log into the site with it displaying.

    #26172

    CTHthemes
    Keymaster

    Ok, send me your site address + wp-admin account to check.

    Thanks.

    #26331

    SuperExtra
    Participant

    Supported
    This reply has been marked as private.
    #26333

    SuperExtra
    Participant

    Supported

    Note: I have updated the theme to the latest version 1.2.9

    #26369

    CTHthemes
    Keymaster

    Hi,

    First of all, we haven’t tested the security plugin yet. So please trying disable it first.

    And please try these options: http://prntscr.com/l0qtux for disable user access their wordpress admin area instead of redirecting to user front-end dashboard page.

    Now.. still I am having the same issue with signing up for a free account in that when I do select a free account I get only a 404 page, why?

    Would you give me more info about this error?

    Thank you.

    #26386

    SuperExtra
    Participant

    Supported

    screenshot of my settings.

    1. Not sure what setting should be set for “User Login” “Redirect after Login”… are you saying that it should NOT be redirect to Dashboard?? if so what should it be…..??

    2. “Now.. still I am having the same issue with signing up for a free account in that when I do select a free account I get only a 404 page, why?

    Would you give me more info about this error?”

    Sure.. when I select the Free plan (Like I am wanting to enter a free listing as a customer) and click the button it takes me to a 404 page. Don’t know what else to say…except I never see a page to enter a listing.

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    #26388

    SuperExtra
    Participant

    Supported

    The Security Plugin

    “First of all, we haven’t tested the security plugin yet. So please trying disable it first.”

    I disabled the login protection feature of my plugin and it removed the “Security Checked, Cheatn huh?” warning…..but if I have to delete my plugin login security I will not be using this theme… way too risky.

    I use this plugin with two other Directory themes and I don’t have this issue… plus I trust this plugin on the other 75 WP sites that I own and manage. It is the first plugin that I install on all of my sites… it is that important to me. At one time I had 4-5 security plugins and still got hacked a number of times. Since I started using this plugin about 4-5 years ago I have not been hacked.

    If you are not aware of this plugin you should be. It takes a different approach to security and it never modifies any of the wordpress htaccess or wp-config files.

    None of my other themes throw an error or warning with this plugin.

    Let me know if you will not be doing anything about this issue with the plugin. If you are not like I said I will NOT be using the theme and I can stop this now. I have felt that Citybook offered a lot… and I don’t say that lightly because I have tested a bunch of directory themes and passed on many more. But honestly I can’t seem to even use your theme and you can’t seem to help me either. We just keep doing this dance back and forth with no results for me the end user.

    The proper settings are confusing…and there is not documentation on what kind of settings to use…just that there is the settings. You never run through a setup about what is the best settings to use and why and what other options would do. So really it is not intuitive and or easy to figure out.

    I am at my wits end really……with Citybook. You are friendly and polite and yet I still sit here with not being able to use the theme… so really it is worthless to me. There is no FB group or community that I know of to get help from others either. Many times users can help other users and take the pressure off of support but I don’t know of any forums or FB groups…if you have one please let me know.

    #26409

    CTHthemes
    Keymaster

    1 – You should set a redirect page when user successfully logged in.

    2 – I’ve checked and see the pricing table page is for WooCommerce ( working with WooCommerce plugin ) but you haven’t install/active WooCommerce plugin yet. So it take you to 404 error page.
    Please install WooCommerce plugin or using Membership Plans (Elementor element for building the page) instead of Membership Plans – Woo element

    3 – We got the error on our demo page with WP Fastest Cache plugin enabled but was fixed by setting to delete all cache after every 10 hours: http://prntscr.com/l1gusb

    Thanks.

    #26427

    SuperExtra
    Participant

    Supported

    1 – You should set a redirect page when user successfully logged in.

    Not a clue what you mean by this…Redirect page??? Redirect to what? any examples?? Confusing as heck! And not an answer that helps me.

    2 – I’ve checked and see the pricing table page is for WooCommerce ( working with WooCommerce plugin ) but you haven’t install/active WooCommerce plugin yet. So it take you to 404 error page.
    Please install WooCommerce plugin or using Membership Plans (Elementor element for building the page) instead of Membership Plans – Woo element

    Please tell me where I would have learned that this was connected to WooCommerce? Where does the instructions tell me that Pricing Tables are part of WooCommerce? And where the instructions are for the Elementor Element? You know initially I had asked if WooCommerce was required and I was told NO. I don’t want to use WooCommerce. Bad experience with WooCommerce and WP Job Manager using Listify Theme. The only reason I purchased CityBook is because I was told I didn’t have to use it. How many other features are tied to WooCommerce that I don’t know about?

    3 – We got the error on our demo page with WP Fastest Cache plugin enabled but was fixed by setting to delete all cache after every 10 hours: http://prntscr.com/l1gusb

    I am not using a Caching Plugin. I am assuming that you mean the “Cheatin Huh” error.

    I am close to giving up….. here we do this dance again and no answers that help me. Tired of dancing. I can’t use this theme. I want a refund please.

    #26443

    CTHthemes
    Keymaster
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