The requested content cannot be loaded

Home Forums Joomla Templates Azura – Joomla Pagebuilder The requested content cannot be loaded

This topic contains 16 replies, has 2 voices, and was last updated by  CTHthemes 3 years, 6 months ago.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #118

    emailsoft
    Participant

    Unknow

    When i try to edit one of html blocks or A text in azura pagebuilder. I get the message β€œThe requested content cannot be loaded. Please try again later.”

    #121

    CTHthemes
    Keymaster

    Hi, send us your ftp + admin account.
    Don’t forget Set as private reply.

    Thanks.

    #126

    emailsoft
    Participant

    Unknow
    This reply has been marked as private.
    #128

    CTHthemes
    Keymaster

    Hello, we have just updated Cashemir template to version 1.3 with mod_security and 414 Request – URI Too Large error fixed.
    Please backup your site using Akeeba Backup component -> install new azura in Component folder from your download file.
    Notice that: don’t uninstall the old Azura just upgrade it.

    Thank you.

    • This reply was modified 3 years, 6 months ago by  CTHthemes.
    #133

    emailsoft
    Participant

    Unknow

    I have just re-installed azura but there is no available updates shown in Extension Manager

    #134

    CTHthemes
    Keymaster

    Hi, and how about the error?

    #135

    CTHthemes
    Keymaster

    Please download the template latest version from TF again -> extract the download file -> reinstall azura with update file from Components folder.

    Thanks.

    #136

    emailsoft
    Participant

    Unknow

    still popup every time I try to edit A text or HTML

    Note : I re-install it from the old component folder that I already downloaded when purchased the theme

    what do you mean in TF?

    #137

    emailsoft
    Participant

    Unknow

    Oh got it ..

    I will now

    #138

    emailsoft
    Participant

    Unknow

    nothing changed πŸ™

    I download it again from “TF” (here) …> ” You have already purchased this file. You can download it here. .”

    #139

    CTHthemes
    Keymaster

    Please clear the browser cache.

    #140

    emailsoft
    Participant

    Unknow

    I am sorry nothing changed >>

    Please sign in to the administrator and check it

    #141

    CTHthemes
    Keymaster

    Send me your screenshort about the error element.

    #142

    emailsoft
    Participant

    Unknow

    ss

    #143

    CTHthemes
    Keymaster

    Here is the result from my computer. It work: http://awesomescreenshot.com/0723kzrr54

    Try using another browser.

    #144

    emailsoft
    Participant

    Unknow

    Thank you it work on IE πŸ™‚

    • This reply was modified 3 years, 6 months ago by  emailsoft.
    #145

    CTHthemes
    Keymaster

    It work on all browser. It just because your browser cache. Close the first browser and try open in it again.

    Thanks.

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