Theme Install Error

This topic contains 6 replies, has 2 voices, and was last updated by  Alma Viki 2 months, 1 week ago.

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  • #22032

    BAMMCo242
    Participant

    Supported

    Hi I just purchased the city book theme. I downloaded the “installable wordpress files only”. I then uploaded the them but now I am getting an error.https://prnt.sc/jrsrxp

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    #22058

    Alma Viki
    Participant

    Unknow

    Ah.. Please extract file before uploading, take citylisting.zip file to upload.

    Thank you

    #22087

    BAMMCo242
    Participant

    Supported
    This reply has been marked as private.
    #22109

    Alma Viki
    Participant

    Unknow

    Ah.. This is video guide for you:

    Hope this help.

    #22112

    BAMMCo242
    Participant

    Supported
    This reply has been marked as private.
    #22141

    Alma Viki
    Participant

    Unknow

    Hi BAMMCo242,
    Can you let us know which version PHP you are using now?
    To use Domilk, please make sure that you are running version WordPress 4.7 or higher version, version PHP 5.6 or higher version, and version MySQL 5.6 or higher version(for legal environments also needing versions PHP 5.6 will work well, but it is recommended to be on at least version PHP 5.7).
    Then send to me your wp-admin account, I can help you check this issues.

    Thank you

    #22142

    Alma Viki
    Participant

    Unknow

    Ah.. I saw it works.
    Please let me know if you have other troubles.

    Thanks

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