Theme Issues

This topic contains 30 replies, has 2 voices, and was last updated by  CTHthemes 6 months, 1 week ago.

Viewing 25 posts - 1 through 25 (of 31 total)
  • Author
    Posts
  • #15978

    manojharidas
    Participant

    Support Expired

    Recently we purchased Anakual Theme, facing more problem in new website, I please find website

    URL: http://54.245.25.163/

    Please make a note below & Kindly provide your contact number

    1) Website speed loading time is more (it takes 5 to 7 sec )
    2) Contact Form 7 is not working
    3) Menu Transitions is not coming as in Anakual Theme
    4) Javascript & Jquery Error in all the pages, It’s very difficult to identify the cause

    Kindly Guide me on this.

    #15998

    CTHthemes
    Keymaster

    1, This is your site speed test result: https://gtmetrix.com/reports/54.245.25.163/HIhzcd1S
    You can find optimize tips on the page.

    2, please edit your form to correct its mail configuration. Or using SMTP to send mail: http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/

    4, please correct setting for Anakual Twitter Feed widget ( http://prntscr.com/go5xzk ) or delete it.

    #16012

    manojharidas
    Participant

    Support Expired

    Thank you.

    Our Main issue with menu

    Moving menu from “Home” tab to another tab over animation is not working properly. Please see attached image

    Attachments:
    You must be logged in to view attached files.
    #16015

    CTHthemes
    Keymaster

    Hi, default theme animation is override by Visual Composer animation. So please try add this style to Anakual Options -> Custom Code tab -> CSS Code – Large Desktop View:

    
    @-webkit-keyframes fadeOutUpNew {
      0% {
        opacity: 1;
        -webkit-transform: translateY(0);
        transform: translateY(0);
      }
    
      100% {
        opacity: 0;
        -webkit-transform: translateY(-20px);
        transform: translateY(-20px);
      }
    }
    
    @keyframes fadeOutUpNew {
      0% {
        opacity: 1;
        -webkit-transform: translateY(0);
        -ms-transform: translateY(0);
        transform: translateY(0);
      }
    
      100% {
        opacity: 0;
        -webkit-transform: translateY(-20px);
        -ms-transform: translateY(-20px);
        transform: translateY(-20px);
      }
    }
    
    .fadeOutUp {
      -webkit-animation-name: fadeOutUpNew;
      animation-name: fadeOutUpNew;
    }
    
    #16025

    manojharidas
    Participant

    Support Expired

    Hi
    from the navigation part, i am facing animation issues how to solve this problem
    Anakual Options -> Custom Code tab -> CSS Code from where i find this path

    #16034

    CTHthemes
    Keymaster

    Anakual Options is a menu in WordPress admin panel. You have to install and active Redux Frameworks first.

    #16103

    manojharidas
    Participant

    Support Expired

    In my WordPress admin panel, Ankula options are there but there is no custom code tab.
    Please see attached screenshot file.

    Attachments:
    You must be logged in to view attached files.
    #16109

    CTHthemes
    Keymaster

    I am sorry,
    You can use Custom CSS option on Appearance -> Customize menu screen

    #16112

    manojharidas
    Participant

    Support Expired

    not working. I removed animate.css file from this folder (wordpress\wp-content\plugins\js_composer\assets\lib\bower\animate-css). now its working fine.

    If you have any other suggestion please reply.

    Another problem is our site is completely slow because of some js and CSS problem please see attached image.
    Please Help.

    Attachments:
    You must be logged in to view attached files.
    #16121

    CTHthemes
    Keymaster

    1, try this code instead:

    
    @-webkit-keyframes fadeOutUpNew {
      0% {
        opacity: 1;
        -webkit-transform: translateY(0);
        transform: translateY(0);
      }
    
      100% {
        opacity: 0;
        -webkit-transform: translateY(-20px);
        transform: translateY(-20px);
      }
    }
    
    @keyframes fadeOutUpNew {
      0% {
        opacity: 1;
        -webkit-transform: translateY(0);
        -ms-transform: translateY(0);
        transform: translateY(0);
      }
    
      100% {
        opacity: 0;
        -webkit-transform: translateY(-20px);
        -ms-transform: translateY(-20px);
        transform: translateY(-20px);
      }
    }
    
    .fadeOutUp {
      -webkit-animation-name: fadeOutUpNew !important;
      animation-name: fadeOutUpNew !important;
    }
    

    2, you can use a cache plugin ( which has combine js/css options ). Read this tutorial for more details: https://gtmetrix.com/wordpress-optimization-guide.html

    #16132

    manojharidas
    Participant

    Support Expired

    not working

    #16149

    CTHthemes
    Keymaster

    Ok, send me your wp-admin account to help.

    THanks

    #16341

    manojharidas
    Participant

    Support Expired

    Hi,

    Again I am facing some issue on the theme.

    Search page header image problem
    How to remove this image from search page? please find attached screenshot.

    Problem:
    At the time of search on that search page, the header image is showing the same image of the blog. how to change this?

    Attachments:
    You must be logged in to view attached files.
    #16349

    CTHthemes
    Keymaster

    It’s from Inspired Options -> Blog Options tab -> Header background image

    Or use this style

    
    .search .parallax.innerpage-bg {
       background-image: url(http://54.245.25.163/wp-content/uploads/2016/12/4blog.jpg);
    }
    
    #16351

    manojharidas
    Participant

    Support Expired

    Not working.

    Search.php page (‘blog_header_image’ code is there because of this its comeing)

    <div class=”parallax innerpage-bg” data-background=”<?php echo esc_url( anakual_global_var(‘blog_header_image’,’url’, true ) );?>” data-speed=”0.5″ data-size=”50%”>

    #16353

    manojharidas
    Participant

    Support Expired

    how to change this in search page
    I want a different image instead of “blog header image” on the search page. please help

    #16354

    CTHthemes
    Keymaster

    Use this code instead:

    
    .search .parallax.innerpage-bg {
       background-image: url(http://54.245.25.163/wp-content/uploads/2016/12/4blog.jpg) !important;
    }
    
    #16355

    manojharidas
    Participant

    Support Expired

    Thanks it’s working now.

    Another big issue with menu animation
    Some time menu animation is going wrong because of fade up and down animation

    How to change this menu to different menu or please solve this.

    One more issue: at the time of responsive time “testimonials” is very lengthy one in iPhone.
    how to shorten this.

    • This reply was modified 6 months, 3 weeks ago by  manojharidas.
    #16370

    CTHthemes
    Keymaster

    I checked and it works fine. Please try again.

    #16373

    manojharidas
    Participant

    Support Expired

    Slider and testimonials are not responsive

    “testimonials” is very lengthy one in iPhone.
    how to shorten this.

    what do I do?

    #16375

    CTHthemes
    Keymaster

    Hi,
    1 – edit testimonials slider element then add 320:1,768:1,992:3,1200:3 value to Responsive option.

    2 – about top slider element you need to config the slider for mobile view.

    Thanks.

    #16435

    manojharidas
    Participant

    Support Expired

    Thanks. Testimonial problem solved.

    For slider responsive problem what should I do on this?

    I used slider theme “#5 Home Corporate Alt3” from Anakual Theme. This slider options there is no option for responsive.

    Please find attached screenshot.

    Problem is the slider revolution is not activated in this theme, how to activate or solve this issue?

    Attachments:
    You must be logged in to view attached files.
    #16444

    CTHthemes
    Keymaster

    Here on the slider settings screen you can change sizes for device views: http://prntscr.com/gv3y04

    #16464

    manojharidas
    Participant

    Support Expired

    Page banner header part is not responsive what i do?
    and slider banner text is not visible in the mobile view
    This is our website URL: http://54.245.25.163

    #16482

    CTHthemes
    Keymaster

    Hi, please watch this tutorial video on how editing the slider: https://www.youtube.com/watch?v=OIJShHQlMx0&list=PLSCdqDWVMJPNF9Di1wnLMKt-uNTCExeG-

    Thanks.

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