Various problems

This topic contains 32 replies, has 3 voices, and was last updated by  Alma Viki 3 months, 3 weeks ago.

Viewing 25 posts - 1 through 25 (of 33 total)
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  • #20911

    Carlsenestrategia
    Participant

    Supported

    The theme does not work for me, at the beginning the “add” plugin did not work, it updates the pho and the database, as well as the wordpress, but it does not work …
    Yesterday if I deleted the pluging it worked, but now also without the pluging …
    You can help me, it’s pretty urgent.

    Thank you

    #20952

    Alma Viki
    Participant

    Unknow

    Hi,

    Can you let me know which PHP version you are using now ?
    To use CityBook Listing, please make sure that you are running version WordPress 4.7 or higher version, version PHP 5.6 or higher version, and version MySQL 5.6 or higher version(for legal environments also needing versions PHP 5.6 will work well, but it is recommended to be on at least version PHP 5.7).

    Please also send me your wp-admin + ftp account if the solution above can’t resolve your troubles.

    Thanks

    #21002

    Carlsenestrategia
    Participant

    Supported
    This reply has been marked as private.
    #21003

    Carlsenestrategia
    Participant

    Supported
    This reply has been marked as private.
    #21007

    Alma Viki
    Participant

    Unknow

    What is your link URL?

    Thanks

    #21008

    Carlsenestrategia
    Participant

    Supported
    #21015

    Alma Viki
    Participant

    Unknow

    What is link to login to your site?
    I can’t access with link:
    http://bikecaminosantiago.com/wp-admin/
    or http://bikecaminosantiago.com/wp-login.php

    Thanks

    #21019

    Carlsenestrategia
    Participant

    Supported
    #21024

    Alma Viki
    Participant

    Unknow

    Yes, I can’t access to your Dashboard with the link above, I’m redirect to homepage.
    Can you recheck it?

    Attachments:
    You must be logged in to view attached files.
    #21028

    Carlsenestrategia
    Participant

    Supported

    I do not understand why he does …
    Try with http://bikecaminosantiago.com/wp-login.php

    Thank you

    #21031

    Alma Viki
    Participant

    Unknow

    You should contact to your hosting about this troubles. I can’t access to your Dashboard with that link.
    Maybe has issues from your server.

    Thanks

    #21037

    Carlsenestrategia
    Participant

    Supported

    I have to give permission to non-Spanish speaking countries … can you tell me the country of your IP?

    Thank you

    #21068

    Alma Viki
    Participant

    Unknow

    Hi,

    This is my IP Address: 14.188.235.17

    Thanks for checking.

    #21071

    Carlsenestrategia
    Participant

    Supported

    Unlocked IP … please ask if you can access now

    #21086

    Alma Viki
    Participant

    Unknow

    I can access to your site, but not wp-admin layout, it is: https://prnt.sc/jjgicr
    Because citybook Add-ons plugin is deleted, so this login function can’t work.

    I tried to access to your site with link: http://bikecaminosantiago.com/wp-login.php
    but: 502error: https://prnt.sc/jjgj5l

    I think this is not IP issues, can you send me your FTP account or Cpanel account?

    Thanks

    #21105

    Carlsenestrategia
    Participant

    Supported
    This reply has been marked as private.
    #21141

    Alma Viki
    Participant

    Unknow

    There are 2 usernames, but what is password?

    Thanks

    #21144

    Carlsenestrategia
    Participant

    Supported
    This reply has been marked as private.
    #21151

    Alma Viki
    Participant

    Unknow

    The account is wrong now, can you help me recheck.

    Attachments:
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    #21161

    Carlsenestrategia
    Participant

    Supported

    Let’s see if this works for you …

    #21163

    Carlsenestrategia
    Participant

    Supported
    This reply has been marked as private.
    #21168

    Carlsenestrategia
    Participant

    Supported

    Good morning, I’m told from the server that there are attempts to access Vietnam. Has been temporarily unlocked … If you can confirm that everything is fine? This urges me a lot … Thanks

    #21178

    CTHthemes
    Keymaster

    Hi, I can access your site now. And I’ve just imported demo data then now your site looks like our demo.
    Also please consider update CityBook theme and CityBook Add-Ons plugin to version 1.0.9
    http://assets.cththemes.com/themeforest/citybook/changelog/index.html

    Thank you.

    #21182

    Carlsenestrategia
    Participant

    Supported

    Good Morning,
    It still does not work, my problem was not to import the demo …
    As you see in the image, when I enter to modify any page, it remains as it is in the image …

    If you can install the new version, 10.9 because it gives me problems for installation.

    Thank you

    Attachments:
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    #21187

    CTHthemes
    Keymaster

    I don’t know how you can’t edit the page. Here is the screenshot for Home Slider editing screen: http://prntscr.com/jkp7rm
    It even work after CityBook Add-Ons plugin activated.

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