December 6, 2017 at 5:25 am #17763
I have made the video as my homepage whoever it only works on my laptop, I have tried it on other PC’s and laptops the video won’t play. Can you please tell me how to fix it. I have attached login and password if you need.
Also does the visual composer that comes with this theme only have back-end editor? How can I install front-end editor?
December 6, 2017 at 12:04 pm #17781This reply has been marked as private.December 6, 2017 at 12:10 pm #17782
- This topic was modified 3 months, 2 weeks ago by CTHthemes.
Hi, the wp-admin info is incorrect. Please check it.January 11, 2018 at 6:10 am #18295This reply has been marked as private.January 11, 2018 at 11:47 am #18311
Hi, I need full access to admin area. And send me ftp account to fixJanuary 11, 2018 at 2:37 pm #18317This reply has been marked as private.January 12, 2018 at 5:42 am #18328
How are you getting on with this? I need to present this to a client on Monday NZT which is in 3 days…. Please sort this ASAP as this is why I brought this theme
DougJanuary 12, 2018 at 10:07 am #18329
Ok this almost been 24 hours since I have given you my login details. Can you reply.January 12, 2018 at 10:24 pm #18347
Hi, please make sure that the video is public:
https://www.youtube.com/watch?v=GMDnJ892-8QJanuary 13, 2018 at 4:52 am #18371
I have and still not workingJanuary 15, 2018 at 3:54 am #18379
I have to present this website today, and the video still isn’t working. Please fix this asap.January 16, 2018 at 10:34 am #18409
Hi, please edit the home video element to set Mute option to Yes.
ThanksJanuary 16, 2018 at 10:55 am #18414
I want it to play music, this is the error I get… Can you please help? Obviously it is some sort of JQurey issue
Attachments:You must be logged in to view attached files.January 16, 2018 at 12:13 pm #18418
Chrome’s autoplay policies is changed, so you have to mute the video to make it autoplay. With controls is showing then user can toggle video’s value.
Ok that makes sense…
No I haven’t installed anything… you have all my login details for this site. Can you please go in a config it? My client is getting more and more angry everyday.
I brought this theme so I can have this video playing.January 18, 2018 at 12:41 pm #18455
Hi, the video is playing in chrome and firefox.
And I can’t see the error. Would you show me how the error display?
ThanksJanuary 18, 2018 at 12:56 pm #18464
I don’t know where you are looking it isn’t working on my chrome, firefox on 5 different laptops. My client also sent me an angry email about how the website isn’t working. I need this sorted super quick.
When you type in ronovationz.com it comes up with that message i sent.
Attachments:You must be logged in to view attached files.January 18, 2018 at 1:00 pm #18467January 18, 2018 at 1:08 pm #18468
Sorry the website is Ronovationz.com…. not pwc.clawmarketing.co.nz that is the clone site. Sorry about the miscommunication…January 18, 2018 at 1:10 pm #18469
I’ve edited your file so please log in to WordPress admin delete server cache then check if the problem is fixed?
Thanks,January 18, 2018 at 1:26 pm #18470
Is that login into the actual website? Where do I see or find server cacheJanuary 18, 2018 at 1:42 pm #18471
Ok deleted message gone still no video thoJanuary 18, 2018 at 4:42 pm #18477
It’s ok now. Check again please.
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