Ad still visible when deleted

Home Forums WordPress Theme CityBook – Directory & Listing WordPress Theme Ad still visible when deleted

This topic contains 15 replies, has 3 voices, and was last updated by  Aron Verhoeven 1 week, 5 days ago.

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #37286

    Aron Verhoeven
    Participant

    Supported

    Hi Support,

    When I delete an active ad, it is still visible on the listing pages. Do you have any advice/solution?

    https://prnt.sc/phvi6k is visible on the listing page, but in the backend, there is no active ad at all: https://prnt.sc/phviv0.

    I’ve tried to delete my whole cache but it seems it is not working.. Any advice? 🙂

    Thanks in advance.

    Aron Verhoeven

    #37287

    Aron Verhoeven
    Participant

    Supported

    Also on the searchpages: https://prnt.sc/phx6r0

    #37448

    Aron Verhoeven
    Participant

    Supported

    Hi Support,

    Can you please take a look at this? 🙂

    To other members: are you going through the same problem? Please let me know.

    Thanks in advance.

    Aron Verhoeven

    #37451

    Br4in5t0rm
    Participant

    Supported

    Hey Aron, I deleted 3 listings from Listing Author dashboard to test. Fortunately it seems to be working on my end – even without need of clearing cache (I am using WP Rocket)

    #37453

    Aron Verhoeven
    Participant

    Supported

    Hi Br4in5t0rm,

    Thanks for your answer.

    It seems not working for me. When the Listing is deleted itself, the Ad is also gone. But when you delete the Ad from the backend, the Ad is still active. When I reactivate the deleted Listing, the Ad is also back.

    So the only option for now is to delete the listing, and create an new copy of it…

    @Support, any suggestions?

    Thanks in advance.

    Aron Verhoeven

    #37470

    CTHthemes
    Keymaster

    It will be fixed next update.

    #37914

    Aron Verhoeven
    Participant

    Supported

    Is this fixed with last update? 🙂

    #37921

    CTHthemes
    Keymaster

    Yes. Try delete one active ad campaign.

    #37933

    Aron Verhoeven
    Participant

    Supported

    Hi support,

    I’ve created an new listing and created an new ad for that specific listing. Set it to complete (active) from the backend and checked if it was active; it was.

    Thereafter I have deleted the ad from the backend, however it is still visible on my website..

    Any idea?

    #37934

    Aron Verhoeven
    Participant

    Supported

    I have to delete the whole listing, before the ad is gone.

    #37959

    CTHthemes
    Keymaster

    Hello, did you delete ad campaign from Listing ADs screen: https://prnt.sc/pqj8pj ?

    #37968

    Aron Verhoeven
    Participant

    Supported

    Yes, that is right!

    #37973

    CTHthemes
    Keymaster

    Ok, can you make the ad visible again then I can check to fix it?

    #37982

    Aron Verhoeven
    Participant

    Supported

    Hi Support,

    I’ve replaced the ad from the Trash. It is now active again (https://prnt.sc/pqnixr).

    Thanks in advance.

    #38005

    CTHthemes
    Keymaster

    Hello, you have to delete ad campaign not move it to trash. So you can try again.

    #38073

    Aron Verhoeven
    Participant

    Supported

    I do not get it. I have deleted the Ad. So it is placed to the ‘Trash’ folder. Then, I deleted the ad from the Trash folder as well.

    However, the ad is still visible..

Viewing 16 posts - 1 through 16 (of 16 total)

You must be logged in to reply to this topic.

New featues: CityBook - Listing & Directory WordPress Theme version 2.1.8 was outUpdate now
+