Blank Line

This topic contains 5 replies, has 2 voices, and was last updated by  Alma Viki 3 months, 4 weeks ago.

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  • #19451

    weearecreativ
    Participant

    Supported

    Hi,

    My client reports that there is a blank line on the portfolio page (see attachment).
    His web browser is Microsoft Edge.
    I do not have this problem with Safari and Chrome.

    Is there a way to solve this problem? Or is it simply a browser compatibility problem ?

    Thank you so much.

    Regards

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    #19457

    Alma Viki
    Participant

    Unknow

    Hi,

    I have checked your site on that browser and see the issues. Caused by the browser compatibility problem, now we use HTML5/CSS3 to build site, so some old browser can’t work with new HTML/CSS.

    Thanks

    #22218

    weearecreativ
    Participant

    Supported

    Hi ALma,

    You tell me that the browser can be old. The problem is that at my client, computers are two years old and they are all up to date. Can you explain to me why this white line appears at my client?

    Thank you

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    #22242

    Alma Viki
    Participant

    Unknow

    Hi weearecreativ,

    Can you help me check version of EDGE browser?
    File attachment below is our checking:
    https://youtu.be/ZTt5svp56zI

    Thanks

    • This reply was modified 4 months ago by  Alma Viki.
    • This reply was modified 4 months ago by  Alma Viki.
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    #22499

    weearecreativ
    Participant

    Supported

    Hi, this is the version of EDGE.

    Thank you

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    #22546

    Alma Viki
    Participant

    Unknow

    This is my checking on current version browser: https://youtu.be/RdB_c-Nb3-Q
    I don’t see any issues like your?
    Can you focus it once again?

    Thank you

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