Citybook add-on Google map crashing website

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This topic contains 20 replies, has 2 voices, and was last updated by  CTHthemes 3 months, 1 week ago.

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #34555

    greymateria
    Participant

    Supported

    Hi,

    I’ve looked through some topics about this and tried to update the add-ons but with no result. Everytime I try to save the data I get the too many redirects error which leads to loosing the information of the listings. With the updated add-on we loose our css configuration.

    This website is live and it’s urgent to solve this.

    Regards,

    Francisco

    #34556

    greymateria
    Participant

    Supported

    Forgot the link: https://hoope.pt/

    #34580

    CTHthemes
    Keymaster

    Please check this documentation: https://docs.cththemes.com/docs/installation/changes-log/version-2-0-0/
    Don’t forget save Permalinks setting after update the plugin.

    #34606

    greymateria
    Participant

    Supported

    I updated the plugin but now in the listings the map is not showing.

    https://gyazo.com/17993235d6b3187553211a334c2c0359

    #34629

    CTHthemes
    Keymaster

    Did you delete site cache?

    #34642

    greymateria
    Participant

    Supported

    I did and it’s working but the website only works if I’m logged in as Admin, in private mode it presents the too_many_err again…
    https://www.loom.com/share/91a5eb0628be401b9707f26fccd96a93

    #34643

    greymateria
    Participant

    Supported
    This reply has been marked as private.
    #34666

    CTHthemes
    Keymaster

    Hello, please update theme and its add-ons plugin to latest version 2.2.4:
    http://prntscr.com/opd3ot
    http://prntscr.com/opd3vc

    And please make sure that you have WordPress 5+ version before update.

    #34667

    CTHthemes
    Keymaster

    Check the documentation link above for more details.

    #34682

    greymateria
    Participant

    Supported
    This reply has been marked as private.
    #34691

    CTHthemes
    Keymaster

    You have to deactive CityBook Import Add-On plugin first. Then plugin is not need for working site ( and make sure update it too )

    #34709

    greymateria
    Participant

    Supported

    I manged to delete the import but I had to go around the fact the website was broken… But now I can’t seem to configure the homepage as I had it before…
    Now:
    https://gyazo.com/ac34a880ad40c536929d2d41ec773c5c

    Before:
    https://gyazo.com/035e8ddf5d217cacbcab384b29d2ebe2

    #34751

    CTHthemes
    Keymaster

    Edit the page to change its template to Home Page template: http://prntscr.com/oqclwo
    Then edit map section element like this: http://prntscr.com/oqcm4y

    #34853

    greymateria
    Participant

    Supported

    I have 2 problems now… I lost my the ability to edit my listings because I updated wordpress (error “the content” on elementor) and in the main page,the search bar I still can’t see it because it’s only a grey bar without text.

    I need this till tomorrow I’m delaying my client request since last wee and it’s an active website!

    Please.

    regards,

    #34878

    CTHthemes
    Keymaster

    1 – Import demo listing type posts then setup default listing type for search forms: https://docs.cththemes.com/docs/installation/changes-log/version-2-0-0/#post-update

    2 – Update issues to fix your problem: https://docs.cththemes.com/docs/installation/changes-log/version-2-0-0/#update-issues

    #34932

    greymateria
    Participant

    Supported

    It’s resolved, now I only need to have the overlay over the map so it is darker

    #34965

    CTHthemes
    Keymaster

    Are you using Google map? So please make sure that correct api key are set up (required services are enabled ) and billing setup is required for google map api: https://developers.google.com/maps/billing/gmp-billing

    #35616

    greymateria
    Participant

    Supported

    The map is working fine, I just need to use a darker overlay… right now if I remove the white filter it becomes hard to read the title of the search form.

    #35635

    CTHthemes
    Keymaster

    give me more details about this?

    #35651

    greymateria
    Participant

    Supported

    So the map has opacity (.5) but I need it to be darker so I can use the title in white and be easier to read:

    With opacity: https://gyazo.com/b276668cb74bf4c1ebad78e91aecdcfc
    Without: https://gyazo.com/770c722843b0cd429f1f36c32aa15852

    Before the updates, the map had a darker overlay that I don’t know how to apply or activate.

    Is there any way I can get that effect again?

    Regards

    #35687

    CTHthemes
    Keymaster

    It’s not possible.

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