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This topic contains 36 replies, has 2 voices, and was last updated by  CTHthemes 2 months, 2 weeks ago.

Viewing 12 posts - 26 through 37 (of 37 total)
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  • #26981

    cazaresafrx
    Participant

    Support Expired

    1. I did! I told you, but when I did widgets were removed. Could you check this for me?
    2. Ok! but i don’t want hide widgets globally, i want just in some listings, for example: listing A, slider widget YES. listing B : slider widget NO. So, option you say works globally, i don´t needd that

    3. Hader images does not shows in any listing https://prnt.sc/lc2837
    4. Something happend with slider listing, dosen’t work, look: https://prnt.sc/lc293i and check my home page https://www.turistear.com.mx

    #27000

    CTHthemes
    Keymaster

    1 – I’ve edited its categories and it’s working:

    http://turistear.com.mx/wp-admin/term.php?taxonomy=listing_cat&tag_ID=372&post_type=listing&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Dlisting_cat%26post_type%3Dlisting%26paged%3D2
    http://turistear.com.mx/wp-admin/term.php?taxonomy=listing_cat&tag_ID=324&post_type=listing&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Dlisting_cat%26post_type%3Dlisting

    3,4 – Enter your configuration keys here: http://prntscr.com/lc4nvi or just delete the widget

    #27020

    cazaresafrx
    Participant

    Support Expired

    I did it! And I told you , but when I updated the theme widgets desappear. Don´t know what i did wrong.

    I got it. But i don´t want hide widgets globally, because, for example, there are listings where i need “booking” and others not, with same category

    #27029

    CTHthemes
    Keymaster

    I got it. But i don´t want hide widgets globally, because, for example, there are listings where i need “booking” and others not, with same category

    I this case, you have to configure it base on membership package ( Listing Plans posts ) http://prntscr.com/lchx38
    Each user ( who purchase a membership package ) is able to add listings which will use options from the membership package post ( Listing Plans post)

    Hope you understand.

    #27204

    cazaresafrx
    Participant

    Support Expired

    I explain again what is the problem …

    The following lists shows the widgets: author and more about this author although I placed the button in “off”

    Listing: https://turistear.com.mx/listado/acueducto-elevado-real-de-asientos-ags/

    Button: https://prnt.sc/lf96v1

    Error: https://prnt.sc/lf97cl

    The same error happens with all listings

    Why change the configuration of the category o memership plans when what does not work is the on / off button?

    #27212

    CTHthemes
    Keymaster

    Update citybook add-ons plugin to latest version: http://prntscr.com/lfa8s4

    #27586

    cazaresafrx
    Participant

    Support Expired

    Updated citybook add-ons but the problem continues, now what?

    Bro, I need more help about this because it´s fourth or fifth time I ask you the same issue and doesn’t fix nothing

    Thanks…

    #27597

    CTHthemes
    Keymaster

    Why does this plugin still 1.2.3 version http://prntscr.com/lkybx1 ? It should be 1.3.0 so please make sure the plugin updated.

    • This reply was modified 4 months ago by  CTHthemes.
    #27781

    cazaresafrx
    Participant

    Support Expired

    Hello and hope you are having a great day. We have done the updates to the theme as per your instructions. Unfortunately we are still experiencing issues with the Theme, we are still not seeing the widgets and their administration as it should. Also there are a lot of things happening throughout the site, is there anything you could point out that we should look for? in our php settings? Hosting? If you could let me know I would appreciate it. Thank you in advance.

    #27800

    CTHthemes
    Keymaster

    It’s working.

    Check this listing: https://turistear.com.mx/listado/acueducto-elevado-real-de-asientos-ags/
    It’s under Lugares Arquitectónicos category ( http://prntscr.com/lny6a3 )
    So you can edit the listing category ( Link: https://turistear.com.mx/wp-admin/term.php?taxonomy=listing_cat&tag_ID=315&post_type=listing&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Dlisting_cat%26post_type%3Dlisting%26paged%3D2 ) to hide the widgets
    http://prntscr.com/lny6w3

    #28507

    cazaresafrx
    Participant

    Support Expired

    Hello and thank you for your reply, and here is the thing, if you look at the image I have attached you can see that we simply cannot see the listing of the widgets to hide. I have made changes to the PHP and have disabled/enabled plugins to see if we can get the widget listings and we still havent been able to get it to work. Our customer is with right growing inpatient with this issue as we havent been able to resolve it.

    Could you please help us out?? this has become urgent to us.

    in advance, thank you

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    #28545

    CTHthemes
    Keymaster

    It’s the additional widget fields ( which you added from Settings -> CityBook Add-Ons -> Submit tab ). And in the screenshot, there is no field because you haven’t added any custom field.
    Additionally, listing widgets visibility are controlled by its listing category settings or listing author membership’s plan post options.

    Hope you understand.

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