Elementor, WMPL, database, menu etc. problems

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This topic contains 7 replies, has 2 voices, and was last updated by  CTHthemes 4 weeks, 1 day ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • #25742

    spain
    Participant

    Supported

    Hello,

    After experiencing several issues (problems) with the newly installed theme, I first contacted my host.
    Please see below answers to my questions (issues).

    I also have more problems now, such as a message saying problems with tables in database.
    I also had a problem earlier today updating automatically to the newest version.

    RECEIVED:

    Adam D
    Staff
    14/09/2018 (13:33)

    Hi Georg

    1.For example regarding WPML:
    Can´t translate “Elementor” as it says that the Translation Management is not activated, but it is (see image

    attached and also installed and activated plugins).

    Ans. It looks like the translation languages have not been configured yet. Could you please check this with plugin

    developer and configure accordingly.

    2.The english menu shows errors in the top –> nav-menu.php file (see attached image).

    Ans: Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the

    cause.

    “Elementor” shows debug errors (see image attached).
    Please check with plugin developer they can assist you better on this.

    4.”Elementor” system information recommends a memory of at least 64M, whereas I only have 40M.

    I’ve manually change the memory limit to 64M in the file “./wp-includes/default-constants.php”

    Feel free to get back to us if you need any further assistance.

    Regards,

    Adam

    #25787

    CTHthemes
    Keymaster

    Hi, would you give me more info about the problem? Some screenshot will help.

    thanks.

    #25819

    spain
    Participant

    Supported
    This reply has been marked as private.
    #25824

    spain
    Participant

    Supported
    This reply has been marked as private.
    #25876

    spain
    Participant

    Supported

    Still waiting for news, as I can´t work on the website since Friday !!

    Also not mentioned until now (but less important at this stage):
    Right from the beginning there is also a design problem: whem I edit the page “Home parallax” with Elementor, the top part doesn´t give me the option “Edit Hero section”.

    #25901

    CTHthemes
    Keymaster

    Hi, please send me your site address and wp-admin + ftp accounts to check.
    Don’t forget send the info with Set as private reply option checked.

    Thanks.

    #25914

    spain
    Participant

    Supported
    This reply has been marked as private.
    #25928

    CTHthemes
    Keymaster

    I see that there is no error with citybook theme and its addons plugin. The context of the error is WooCommerce so please ask the WPML plugin to fix it.
    You may deactive theme/addons plugin when they fixing then update to latest version. They are currently 1.2.8
    https://docs.cththemes.com/docs/installation/changes-log/

    Thanks.

    • This reply was modified 4 weeks, 1 day ago by  CTHthemes.
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