Home › Forums › WordPress Theme › EasyBook – WordPress Theme › Error Footer Options This topic contains 17 replies, has 2 voices, and was last updated by CTHthemes 3 days, 20 hours ago. Viewing 18 posts - 1 through 18 (of 18 total) Author Posts September 10, 2019 at 10:13 pm #36040 kshuttletaxi168Participant Supported Hello team, Please you help me to login my site. http://www.triperbook.com User: triperbook PW: K(***)san168 September 11, 2019 at 6:33 pm #36068 kshuttletaxi168Participant Supported This reply has been marked as private. September 12, 2019 at 10:51 am #36094 CTHthemesKeymaster Hello, check this error: https://prnt.sc/p50ezo kirki plugins should under wp-content/plugins/ folder but your site using wp-content/themes/plugins/ Please do correct wordpress installation, or move plugins folder into wp-content/ folder. September 12, 2019 at 11:04 am #36099 kshuttletaxi168Participant Supported Hello, Thank you.Let me try again. September 12, 2019 at 1:38 pm #36108 kshuttletaxi168Participant Supported Sorry, I cannot fix it. Please help me. Thank you so much. September 12, 2019 at 4:01 pm #36114 CTHthemesKeymaster I need your ftp account to check. September 12, 2019 at 11:27 pm #36129 kshuttletaxi168Participant Supported This reply has been marked as private. September 13, 2019 at 2:57 pm #36136 CTHthemesKeymaster Hello, I found the problem. You uploaded easybook theme into wp-content/themes/easybook/ folder instead of wp-content/themes/ ( https://prnt.sc/p5jrka ) https://prnt.sc/p5jshs And I’ve tried deleted theme and install new, but I can’t: https://prnt.sc/p5jtyk Please delete wp-content/themes/easybook folder then upload theme again. September 13, 2019 at 3:19 pm #36138 kshuttletaxi168Participant Supported Hello sir, When I upload used by SFTP- protocol, it’s working but it has to upload like this. I have tried by extract file as your first method it hasn’t working. Please you delete theme and try new upload for me. Thanks September 13, 2019 at 3:23 pm #36140 CTHthemesKeymaster The theme is still there: https://prnt.sc/p5k75d And can’t delete it from wp-admin: https://prnt.sc/p5k7ew Try delete from ftp then I will upload theme for you. September 13, 2019 at 3:24 pm #36141 kshuttletaxi168Participant Supported OK, I delete now. thanks September 13, 2019 at 3:29 pm #36143 kshuttletaxi168Participant Supported Hello sir, Theme is deleting from FTP but I want to make so, has it delete all from FTP? Thanks September 13, 2019 at 3:29 pm #36144 CTHthemesKeymaster Delete easybook folder inside wp-content/themes folder also: https://prnt.sc/p5kav1 September 13, 2019 at 3:30 pm #36145 kshuttletaxi168Participant Supported Now, it done September 13, 2019 at 3:32 pm #36146 kshuttletaxi168Participant Supported Please you kindly let me know if you have done. Thank you very much for your help. September 13, 2019 at 3:42 pm #36147 CTHthemesKeymaster The theme is properly installed. I’ve also installed/activated easybook-child theme, so you can put your customization code in the child theme folder. September 13, 2019 at 3:45 pm #36148 kshuttletaxi168Participant Supported Perfect. I will rate you 5 stars. September 16, 2019 at 3:44 pm #36170 CTHthemesKeymaster Thank you 🙂 Author Posts Viewing 18 posts - 1 through 18 (of 18 total) You must be logged in to reply to this topic.