event registration – additional field in New Registration to admin emails

Home Forums WordPress Theme Gather – Event & Conference WP Landing Page Theme event registration – additional field in New Registration to admin emails

This topic contains 7 replies, has 2 voices, and was last updated by  Alma Viki 5 months, 3 weeks ago.

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  • #19866

    Deluxergrafika
    Participant

    Support Expired

    Hi!
    Would you be so kind to help me. How can I add the additional fields in New Registration to admin emails.
    Rgds

    Ivett

    #19935

    Alma Viki
    Participant

    Unknow

    Hi Ivett,

    Thanks for contacting with us.

    You can try to to Gather Event Registration > Settings and edit form Register there:
    https://prnt.sc/j8sbqb
    https://prnt.sc/j8sasc
    Please let us know if you need the better guide.

    Thanks

    #19960

    Deluxergrafika
    Participant

    Support Expired

    Hi Alma!

    Thank you for your answer. I am using the above mentioned options, but I cannot add the “additional fields” to the confirmation email.
    I followed the instruction, that I should give the additional form field “Field Name”, but unfortunately, it does not work. Please find attached the screenshot of the filled Gather Event Registration/Settings/Free Registrations Emails menu, and the confirmation email.
    Please help me, how could the additional fields appear on the confirmations email.
    Rgds

    Ivett

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    #19971

    Deluxergrafika
    Participant

    Support Expired

    Hi!

    I am waiting for your reply.
    Rgds

    Ivett

    #19973

    Deluxergrafika
    Participant

    Support Expired

    Hi Alma!

    I found the the problem, the Field Name was not updated.
    Now I updated the Field Name in Settings/Registration form, and I got the additional information in the confirmation email. Unfortunatelly I lost the additional information data of the previously registered users. Would you be so kind, to help me to restore the data of them?
    Thanks and best regards.

    Ivett

    #20017

    Alma Viki
    Participant

    Unknow

    Here for you:

    <p style="text-align: left;">Hello,</p>
    <p style="text-align: left;">Thank you so much for your registration. we look forward to see you there.</p>
    <p style="text-align: left;"><em>Your Event Pass information</em></p>
    <p style="text-align: left;">-------------------------</p>
    <p style="text-align: left;"><strong>Email:</strong> {payer_email}</p>
    <p style="text-align: left;"><strong>Pass:</strong> {event_pass}</p>
    <p style="text-align: left;"><strong>Amount:</strong> {payment_amount}{payment_currency}</p>
    <p style="text-align: left;"><strong>Seats reserved:</strong> {quantity}</p>
    <p style="text-align: left;">-------------------------</p>
    <p style="text-align: left;"><strong>Venue Location :</strong> https://goo.gl/maps/cSuf7</p>

    Add this code to https://prnt.sc/j9agb5

    But you shouldn’t change these shortcode: https://prnt.sc/j9afs8

    Thanks

    • This reply was modified 5 months, 4 weeks ago by  Alma Viki.
    #20052

    Deluxergrafika
    Participant

    Support Expired

    Dear Alma!

    Thank you for your help.
    Unfortunatelly, I have changed the Field Name in Settings/Registration form, and I lost the additional information data of the previously registered users. Would you be so kind, to help me to restore the data of them?
    Thanks and best regards.

    #20109

    Alma Viki
    Participant

    Unknow

    Please send me your wp-admin account, I will try to check it for you 🙂

    Thanks

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