Few questions about EasyBook

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This topic contains 17 replies, has 2 voices, and was last updated by  CTHthemes 3 months, 1 week ago.

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #33524

    AnantA1A2A3
    Participant

    Supported

    1- During the sign in, this sends the link for generating passwords that opens with WordPress,While the login page has a password box. {1st Image}

    2. How to give the rating ? {2nd Image}

    3. These links are not working according to the instruction. {3rd Image}
    Like Call Now, Address, Email And phone.

    4. How to remove Author Name from property and below {4th Image.}

    5. change lang. is not working in my site.
    http://www.holidaysiera.com

    #33536

    CTHthemes
    Keymaster

    1, it’s default function. So you can send custom welcome email: https://www.wpbeginner.com/plugins/how-to-send-a-custom-welcome-email-to-new-users-in-wordpress/

    2, A review must be approved by site own for front-end show. You can control this from Settings -> Discussions screen.

    3, Edit link from Appearance -> Widgets -> Footer widgets.

    4, Remove Widget Author from listing type post -> Single -> Listing: http://prntscr.com/o48rk9

    5, It’s demo switcher, you have to install multilingual plugin and add its switcher to Language Switcher widget.

    #33554

    AnantA1A2A3
    Participant

    Supported

    1. How to remove property owner name from property view {1st Image}

    2.Give me full knowledge of language change in loco translator because according to your demo in your support is not working.

    3. During the sign in, this sends the link for generating passwords that opens with WordPress,While the login page has a password box.

    Last time you did not understand my point. during the sign up , i have a password box then why is sending the link to generate password.

    4. Follow this link – https://holidaysiera.com/our-rentals/
    in search box only few properties is showing and if i search from search bar then it shows properties and move to next page buttons. {2nd Image}

    5. In blog section i have different content but it is showing something else. in home page. {3rd Image }

    6. In my home page, I have a grid view in which location and weather is showing but Cyprus weather is not showing.
    tell me how to fix that. {4th Image}

    #33567

    CTHthemes
    Keymaster

    1 – use the custom css bellow

    .hosted-by-span {
       display: none;
    }
    

    2 – You must use other multilingual plugin ( WPML or Polylang ) instead of Loco Translate (it is for single language site ). Read this tutorial for more details: https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/

    3 – If you don’t want to modify the greeting email, so you can disable the email completely: http://prntscr.com/o575ig

    4 – Update theme and its add-ons plugin to version 1.0.9 then check again. I think the problem will be fixed.

    5 – It’s custom excerpt so you need to change it too: http://prntscr.com/o576hm

    6 – Did you enter your weather api on EasyBook Add-Ons settings screen?
    You can use this css code to hide the error

    
    .weather-grid .flatWeatherPlugin p {
       display: none;
    }
    .weather-grid .flatWeatherPlugin .wiToday p {
       display: block;
    }
    
    #33638

    AnantA1A2A3
    Participant

    Supported

    1. Why is home parallax image showing instead of home {1st Image}

    2. Why is phone is not showing. {2nd Image}

    and i am not getting email when you give me solution

    #33647

    CTHthemes
    Keymaster

    1 – Change the page title to Home instead of Home Parallax Image
    2 – Edit the element the select your phone image from media library.

    #33702

    AnantA1A2A3
    Participant

    Supported

    1. The text colour is different in every category box. {1st Image}

    2. i have selected the mobile png but it is only showing in only elementor edit mode. When we update It does not see.{2nd Image}

    Follow To Verify : – https://holidaysiera.com/

    3.When i click on these links it open same page. {3rd Image}

    4. I have a category to choose the hotel like Apartment/Hotel/hostels/…….
    but it is not showing here. {4th Image}

    5. Change Lang. is still not working.

    6. How to edit chat Settings and How do we chat with customers?

    7. Elemonter Edit is not working in some pahes like news page.

    #33741

    CTHthemes
    Keymaster

    1 – What is this code: http://prntscr.com/o9xnda? It’s not from EasyBook theme.

    2 – It will be fixed in the next update

    3 – Edit the widgets to change with your links. Appearance -> Widgets -> Footer widgets.

    4 – Did you include Categoris filter element on listing type builder?

    5 – You have to install/active multilingual plugin ( WPML or Polylang ) then add it language switcher to Language Switcher widget area.

    6 – There are some option on citybook add-ons settings: http://prntscr.com/o9xugd

    7 – Please make sure that you have latest WordPress and Elementor version.

    #33788

    AnantA1A2A3
    Participant

    Supported

    Previously Asked Questions –

    1. The text colour is different in every category box. {1st Image}
    your answer – 1 – What is this code: http://prntscr.com/o9xnda? It’s not from EasyBook theme.

    I don’t know, i just write the description and save nothing else . tell me how to fix that colour issue ?

    4. I have a category to choose the hotel like Apartment/Hotel/hostels/…….
    but it is not showing here. {4th Image}
    your answer – 4 – Did you include Categoris filter element on listing type builder?

    yes i have selected the category for every property. But it is not showing in search result.

    5. when we submit contact us form It does not submit. {5 image}

    #33826

    CTHthemes
    Keymaster

    1. The text colour is different in every category box. {1st Image}
    your answer – 1 – What is this code: http://prntscr.com/o9xnda? It’s not from EasyBook theme.

    I don’t know, i just write the description and save nothing else . tell me how to fix that colour issue ?

    –> the code is make different color on those locations. You can try use plain text for description. Or trying deactive plugins are not required by EasyBook theme.

    4. I have a category to choose the hotel like Apartment/Hotel/hostels/…….

    –> Send me your site address + WordPress account to check.

    5 – Please make sure that you have correct configuration on Contact Form 7 form: https://contactform7.com/setting-up-mail/

    And use smtp mail if still not working: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

    #33915

    AnantA1A2A3
    Participant

    Supported
    This reply has been marked as private.
    #33950

    CTHthemes
    Keymaster

    The login credentials is incorrect.

    #33972

    AnantA1A2A3
    Participant

    Supported
    This reply has been marked as private.
    #33993

    CTHthemes
    Keymaster

    1 – Here is the problem: http://prntscr.com/odzdiz

    2 – The problem is fixed.

    3 – Did you find the place to edit links http://prntscr.com/odzfdy ?

    4 – I checked and the Category element is locations select. So the category select will be added next update.

    5 – A customer has paid in my company’s direct bank account, which is without the use of the website.
    So, how to add the customer to the list of PLAN SUBSCRIBED customers.Mean how to give a premium membership to the customer.

    –> you have to login as the author then go to Pricing Tables page to purchase a membership plan.
    Complete the purchase with Bank Transfer or Submit Form payment method.
    The subscription will be appeared in Author Subscriptions screen, edit the subscription then change its Status to Completed: http://prntscr.com/odzlfk

    #33994

    AnantA1A2A3
    Participant

    Supported
    This reply has been marked as private.
    #33996

    CTHthemes
    Keymaster

    Yes, just add new user on WordPress Users screen ( as Subscriber role ). Then after complete membership subscribe, the user role is automatically changed to Listing Author.

    #34005

    AnantA1A2A3
    Participant

    Supported

    1. how to change a subscriber account to a membership subscribe account from wordpress directly.

    2. Here is the problem: http://prntscr.com/odzdiz

    How to fix that

    #34044

    CTHthemes
    Keymaster

    1. how to change a subscriber account to a membership subscribe account from wordpress directly.

    –>
    a – Login as the author then go to pricing tables page: https://holidaysiera.com/pricing-tables/
    b – Select a membership plan
    c – Complete payment by submit checkout form
    d – you login as administrator -> active the author membership subscription by set it as Completed status

    –> you have to login as the author then go to Pricing Tables page to purchase a membership plan.
    Complete the purchase with Bank Transfer or Submit Form payment method.
    The subscription will be appeared in Author Subscriptions screen, edit the subscription then change its Status to Completed: http://prntscr.com/odzlfk

    2 – Use text only ( without any html tag ) http://prntscr.com/of2ed7

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