January 15, 2019 at 9:48 pm #28903
Hi Dear Developers!
I have issue with comment system,if I add comment without image it’s work fine,and if I enable
“Rating Allow Images” function nothing work,it’s give me wp-comments-post.php 404 error
Check these screens
What’s problem?I tried to find how to fix this issue,but nothing don’t help me.Please Help!January 16, 2019 at 6:30 pm #28923
Anybody can you help me please ! It’s important for me 🙁January 17, 2019 at 11:14 am #28957
Please try deactive Jetpack ( http://prntscr.com/m2x79h ) to check if the problem is fixed?January 17, 2019 at 4:21 pm #28963
I never use the Jetpack plugin.
I tried to disable the plugins and check one at a time, tried to fix, renew the file wp-comments.php, changed the theme for testing, it’s very strange that it very rarely turns out to upload a review from a photo. But this happens rarely and can happen by chance.
I have this problem on 2 sites with citybook theme
https://dialcitymovers.com/listing/luxary-hotel-spa/ For example, try it yourselfJanuary 17, 2019 at 11:11 pm #28975
What can I do with this?January 18, 2019 at 2:50 pm #29004
Ok, send me your site address + wp-admin and ftp account to check.January 19, 2019 at 12:41 am #29031This reply has been marked as private.January 19, 2019 at 6:45 pm #29038
I found a strange pattern, comments are added if I upload photos no more than 60 kb, if the size of the photo is larger then it gives an error. This happens on both sites, I have never set a limit. Why is this happening?January 21, 2019 at 3:32 pm #29070
there is a topic like this and the customer found that the problem is from Jetpack plugin:
So would you check if there is any restriction from your plugins?February 5, 2019 at 7:04 am #29392
I unfortunately still can not solve this problem, I immediately deleted the akismet and jetpack plugins, before installing the theme, I fully check my database and did not find the Jetpack and Akismet strange functions I did find only this functions(view attachment), please tell me which function in the database is responsible for the image upload function in the review or which php file, I do not know what to do 🙁
Attachments:You must be logged in to view attached files.February 9, 2019 at 10:21 pm #29426
Anyone help me?February 11, 2019 at 2:58 pm #29463
The ftp account doesn’t work.
And there are many plugins on your site so please deactive some of them to make sure there is no conflict.
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