Issue with iOS device

This topic contains 10 replies, has 2 voices, and was last updated by  CTHthemes 1 month, 1 week ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #31505

    tdmistry
    Participant

    Supported

    Hello there,

    We have client website – moderno-interiors.co.uk where we are showing client’s portfolio with category, we have option ALL to view all portfolio on that page. However when viewing this site in iOS device with safari browser it is showing an error. Please refer attached screen shot.

    Could you please check and advise for the solution?

    Thanks!

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    #31549

    CTHthemes
    Keymaster

    Hello, you have to down size the slider images. They are all 3000px ( very large to load )
    You can use thumbnail size option on Monolit Options -> Media tab ( fullscreen image ) then using Regenerate thumbnails plugin to regenerate images.

    #32000

    tdmistry
    Participant

    Supported

    Hello,

    We have downsize slider images but still having same issues. Please look it at – https://moderno-interiors.co.uk/beta/all/.

    Could you please advise what is still causing?

    Thanks!

    #32086

    CTHthemes
    Keymaster

    Hello, I can’t see the change: http://prntscr.com/ni77mv

    Try this option: http://prntscr.com/ni78i5

    #32097

    tdmistry
    Participant

    Supported

    Hello,

    http://prntscr.com/ni77mv – we already optimized images as well as decrease size (WXH) of the images.

    http://prntscr.com/ni78i5 – Tried this options but still same issue. – https://snag.gy/1VXeaE.jpg

    Also, when we reduce number of images then it is working fine. Say for Instance, currently we have 65 images for all categories but when we keep 30 images then it is working fine.

    Could you please help on this?

    Thanks!

    #32250

    tdmistry
    Participant

    Supported

    Hello There,

    Could you please get back to me on my request? As I really need some sort of help from you to resolve this type of issue.

    Thanks!

    #32413

    tdmistry
    Participant

    Supported

    Hello,

    Hope you are doing well!

    Could you please get back to me on my request?

    Thanks!

    #32430

    CTHthemes
    Keymaster
    This reply has been marked as private.
    #32462

    tdmistry
    Participant

    Supported
    This reply has been marked as private.
    #32558

    tdmistry
    Participant

    Supported

    Hello There,

    Hope you are doing well!

    It would be nice if you can get back to me on above request.

    Thanks!

    #32572

    CTHthemes
    Keymaster
    This reply has been marked as private.
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