keep seeing error 503

This topic contains 5 replies, has 2 voices, and was last updated by  CTHthemes 11 months, 1 week ago.

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  • #27863

    Tess105
    Participant

    Support Expired

    1.I installed the theme and after input the

    At Envato Market Plugin, I input the token and I pushtest API connection, I get enclosed error message.

    2.I want to import demo, and first I click Tool–> Import –> click “WordPress”
    and I see error message as below:
    Installation failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 503 Service Unavailable Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    3.My server support team it’s a error of the theme, I can’t tell.

    4. When I use Elementor to edit a page or post, if I do a change, I got a error message(server error 503 error)

    5. I reinstalled WordPress and installed the Citybook theme again, same problem.

    Please help, thanks a lot.

    #27899

    CTHthemes
    Keymaster

    Hi, please send me your site address + wp-admin and ftp accounts to check.

    Thank you.

    #27912

    Tess105
    Participant

    Support Expired
    This reply has been marked as private.
    #27934

    CTHthemes
    Keymaster
    This reply has been marked as private.
    #27948

    Tess105
    Participant

    Support Expired
    This reply has been marked as private.
    #27967

    CTHthemes
    Keymaster

    I can access to the ftp area using FileZilla app but it’s empty

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