listing plan not applying

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This topic contains 7 replies, has 2 voices, and was last updated by  CTHthemes 4 days, 8 hours ago.

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  • #30380

    eksites
    Participant

    Supported

    I create an account and go through the Dashboard to change my plan.

    I select the Professional plan and process a payment.

    I see the professional plan as part of the “Packages” section. I see an invoice in the “Invoices” section. However, the status still says I am on “Free” at the top and when I submit a listing, the submit fields are what it would appear for the Free plan.

    Do you know what may be causing this? I am on v 1.3.3 as v2.0.4 still have a few bugs to be solved.

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    #30382

    eksites
    Participant

    Supported

    One more screenshot of settings

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    #30389

    CTHthemes
    Keymaster

    Hi, please send me your site address + wp-admin and the author accounts to check.

    Thank you.

    #30405

    eksites
    Participant

    Supported
    This reply has been marked as private.
    #30418

    CTHthemes
    Keymaster

    Hi, the problem is fixed. Delete your server and browser caches then check.

    #30439

    eksites
    Participant

    Supported
    This reply has been marked as private.
    #30490

    eksites
    Participant

    Supported
    This reply has been marked as private.
    #30508

    CTHthemes
    Keymaster

    I think there’s potentially an issue with this line in template_tags.php
    ‘valid’ => count((array)$order_listings) < (int)$order_limit --> Thank you for letting us know about this issues. We will check it ASAP

    However, I still have one more issue. Selecting the default plan for the Admin Plan is not having an effect, my Administrator log in is defaulting to the Free Plan when I submit a listing.

    –> Yes, you are right. Your admin has not active subscription so their submitted listings will use default configuration.

    • This reply was modified 4 days, 8 hours ago by  CTHthemes.
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