LOTEK homepage not fix

This topic contains 16 replies, has 2 voices, and was last updated by  Alma Viki 6 months, 2 weeks ago.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #19471

    Freehandesign
    Participant

    Support Expired

    Hi!
    I got some problems with my homepage. Please, have a look in the images I’m puting attached.
    This is the website : http://www.designthinkerstunisia.com

    Attachments:
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    #19486

    Alma Viki
    Participant

    Unknow

    Hi,

    Caused by the Security issue, We can’t access to your site now.
    Can you re-check it?

    Thanks

    #19488

    Freehandesign
    Participant

    Support Expired

    Hi! Thank you for you quickly answer.

    For me, the website is working well. I see it, and I can normally into WordPress Dashboard. Do you need Dashborad access?

    #19492

    Alma Viki
    Participant

    Unknow

    Please check with your hosting about the block IP.
    I think I’m blocked from you, I can’t access to your site now.
    My IP Address: 14.189.180.71

    Please send to us your wp-admin account, if we can access we will help you check Home page issues.

    Thanks

    #19497

    Freehandesign
    Participant

    Support Expired

    Okay, I’ve just created a ticket with them (to unlock you)

    I’m going to create a new user and send to you later. Thanks!

    #19500

    Freehandesign
    Participant

    Support Expired
    This reply has been marked as private.
    #19501

    Freehandesign
    Participant

    Support Expired
    #19512

    Alma Viki
    Participant

    Unknow

    Did you active our IP to access to your site ?

    Now I can’t access to your site.

    Thanks

    #19532

    Freehandesign
    Participant

    Support Expired

    Hi! could you send to me a printscreen?

    #19533

    Freehandesign
    Participant

    Support Expired

    Hi! My host asked you if you can go and try again:

    http://www.designthinkerstunisia.com
    http://www.designthinkerstunisia.com/wp-login.php

    Let me know if it’s working now

    #19547

    Alma Viki
    Participant

    Unknow

    I can access to your site now. But whenever I open a Front link page, this warning is shown: https://prnt.sc/ixeh76
    I can’t check anything.

    Thanks.

    #19568

    Freehandesign
    Participant

    Support Expired

    Okay, thanks… But now I have a problem: I can’t understand what is written in that image you sent to me. Is it possible, to explain what is written? Maybe not everything, just few lines… Is that possible? I’m really appreciate your help, thank you very much!

    #19585

    Alma Viki
    Participant

    Unknow

    Ah.. sorry, you can try to check: https://prnt.sc/ixx3yt

    Thanks

    #19612

    Freehandesign
    Participant

    Support Expired

    Hi! Could you try, again, to go into WordPress dashboard?
    We’ve done some changes and let’s see if it will work now. Let me know if you could… Thanks!

    #19627

    Alma Viki
    Participant

    Unknow

    Hi,

    We could access your site already. We will inform you after setting.

    Thanks for your sympathy.

    #19629

    Freehandesign
    Participant

    Support Expired

    Thank you so much!!

    #19630

    Alma Viki
    Participant

    Unknow

    Hi,

    Can you help us re-check it? I just need to re-enter class icon-title on element Icon Animation. It works: https://prnt.sc/j146m4
    Please try then confirm it.

    Thanks

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