MailChimp Integration problem

This topic contains 8 replies, has 2 voices, and was last updated by  i7creative 10 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #26560

    i7creative
    Participant

    Support Expired

    Your ” Subscribe to our Newsletter” signup form is not integrating properly with MailChimp.

    Home – Image Parallax

    Looks like your theme’s code is sending status values of “subscribed” instead of “pending” to the Mailchimp API? This creates an error message under the subscribe field “opps, something went wrong”.

    #26588

    CTHthemes
    Keymaster

    Hi, please make sure that your api key are correctly added and check with new email address.

    #26607

    i7creative
    Participant

    Support Expired

    If I gave you access, could you take a look?

    #26640

    CTHthemes
    Keymaster

    Yes, please send me your site address + wp-admin account to check. Don’t forget send the info with Set as private reply option checked.

    #26674

    i7creative
    Participant

    Support Expired
    This reply has been marked as private.
    #26681

    CTHthemes
    Keymaster

    Ok, you can change the status here: http://prntscr.com/l6jl76

    https://developer.mailchimp.com/documentation/mailchimp/reference/lists/members/#create-post_lists_list_id_members

    #26694

    i7creative
    Participant

    Support Expired

    We created the plugin earlier to overwrite that very part of your theme code.

    (1) But the issue is that your theme is not functioning as expected because the default function in the theme shows text to the user saying that there will be a confirmation email, whereas it doesn’t make the appropriate double opt-in API calls to Mailchimp. Either, you need to 1) change the default text the function shows to the user so it’s not misleading, or 2) you need to change the API calls to enable double opt-in.

    (2) Also, an error message displays to the user when retrying with an existing email address.

    #26737

    CTHthemes
    Keymaster

    Please use this plugin instead: https://wordpress.org/plugins/mailchimp-for-wp/

    #26808

    i7creative
    Participant

    Support Expired

    No the problem. The mailchimp form and functionality that we’re talking about, is built into your theme code, and it’s this theme code that is at fault.

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