owner contact

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This topic contains 17 replies, has 2 voices, and was last updated by  thesmf 18 hours, 26 minutes ago.

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #35096

    thesmf
    Participant

    Supported

    Hello
    We would like to know how exactly works contact form with owner.
    As far as we could understand, the logic is the following:
    Traveler:
    1. Fulfills the form and send it
    2. On submitting, he became a user
    3. To see his message and owner response he has to sign in to his dashboard.
    Questions:
    Traveler doesn’t know his password, and he doesn’t receive any email with his data. How could he sign in?

    Owner:
    1. Need to go to his dashboard to see if he has any messages
    Questions:
    Owner doesn’t know that he has a message and receive any email about the messages he has on his dashboard. Is there any option to notify that?

    Is there any other way to simplify the communication? For instance, simple form that is just sent to the owner?

    Thank you very much

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    #35111

    CTHthemes
    Keymaster

    1 – TRy this option: http://prntscr.com/ovexhf

    2 – Is there any other way to simplify the communication? For instance, simple form that is just sent to the owner?

    –> Author Message (NEW) new element will be added next update.

    #35233

    thesmf
    Participant

    Supported
    This reply has been marked as private.
    #35235

    CTHthemes
    Keymaster

    It will be available on EasyBook Add-Ons version 1.1.3

    #35239

    thesmf
    Participant

    Supported

    Awesome! Thanks a lot

    #35321

    thesmf
    Participant

    Supported

    Hello
    I forget to ask if its possible to add required checkbox for GDPR on owner form in the future update and possibility to include admin as a second recipient.
    Thank you very much

    #35323

    thesmf
    Participant

    Supported

    checkbox

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    #35339

    CTHthemes
    Keymaster

    New version is out. Update and check.

    I forget to ask if its possible to add required checkbox for GDPR on owner form in the future update

    –> Override this template file to add checkbox field for GDPR: http://prntscr.com/oxldqx

    and possibility to include admin as a second recipient.

    –> Site owner can read message from EasyBook Messages menu.

    #35340

    CTHthemes
    Keymaster
    
    <div class="filter-tags">
       <input id="accept_term" name="accept_term" value="1" type="checkbox" required="required">
       <label for="accept_term">I agree to the <a href="#">Terms and Conditions</a></label>
    </div>
    
    #35350

    thesmf
    Participant

    Supported

    Awesome! Could be these messages auto approved?
    Thank you very much!

    #35361

    CTHthemes
    Keymaster

    Messages is approved and you can ignore the status.

    #35738

    thesmf
    Participant

    Supported
    This reply has been marked as private.
    #35766

    CTHthemes
    Keymaster

    There will be email template on Settings -> EasyBook Add-Ons -> Emails tab.

    #35779

    thesmf
    Participant

    Supported
    This reply has been marked as private.
    #35823

    CTHthemes
    Keymaster

    Yes, update EasyBook Add-Ons plugin to version 1.1.4

    #35870

    thesmf
    Participant

    Supported

    Awesome! Thank you very much.
    I have two questions here

    1. Listing owner could have multiple listings. How could he know from which of them the form was sent?
    I mean, if there is a possibility to insert listing ID, Title or link into the mail that the owner receives.

    2. We have added GDPR checkbox to the form lately, but it was removed after the last theme update. We have a child theme active but I guess that we need to create a custom directory to make permanent changes on plugin files. How could we do that?

    Very grateful for your help

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    #35906

    CTHthemes
    Keymaster

    1,2 – You have to override author_message.php file in child theme ( azp_templates/author_message.php ) https://prnt.sc/p3oon3

    <input type="hidden" name="listing_id" value="<?php echo get_the_ID(); ?>">

    https://docs.cththemes.com/docs/advance-features/override-listing-type-builder-elements/

    #36348

    thesmf
    Participant

    Supported
    This reply has been marked as private.
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