Portfolio Vertical Fullscreen issues

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This topic contains 9 replies, has 2 voices, and was last updated by  CTHthemes 2 months, 2 weeks ago.

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  • #33203

    molivarescgs
    Participant

    Support Expired

    Hi,

    I am having the following issues in this project page: https://www.craftconstruction.com/projects/
    The projects page is using Portfolio Vertical Fullscreen Template:

    1. Sometimes when I open the projects page it is showing empty spaces on the layout. If I reload the page is solved. If I do it again the problem is back. This problem is happening in the latest Firefox version. Please see attachments.

    2. The projects should be order by ascending date. However, there are displaying in a different order. Please see attachment #3 to see the page settings.

    The projects should show:

    1. Aloft
    2. AC Hotels
    3. Wyndham
    4. Hampton Inn
    5. Adagio
    6. Jensen
    7. Watercrest
    8. Rita
    9. Two City
    10. Revolutions
    11. Frenchmans
    12. Hyatt

    Instead the page is showing the projects in this order:

    1. Aloft
    2. AC Hotels
    3. Wyndham
    4. Hampton Inn
    6. Jensen
    7. Watercrest
    8. Rita
    5. Adagio
    11. Frenchmans
    12. Hyatt
    9. Two City
    10. Revolutions

    I created a ticket for the order issue months ago and gave you access to the admin without any results. I tried to show the projects by ID and there is happening the same issue. I need to fix this problem as soon as possible because my client is requesting this to be fixed.

    I would really appreciate your help to resolve these issues?

    Best Regards,

    Marifé

    Attachments:
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    #33205

    molivarescgs
    Participant

    Support Expired

    Please find attached the missing files.

    • This reply was modified 3 months, 1 week ago by  molivarescgs.
    Attachments:
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    #33224

    CTHthemes
    Keymaster

    1 – Go to Monolit Options -> Thumbnail Sizes -> change size value for portfolio images.
    2 – Use Regenerate Thumbnails plugin to regenerate your images to the option size.

    #33285

    molivarescgs
    Participant

    Support Expired
    This reply has been marked as private.
    #33310

    CTHthemes
    Keymaster

    I’ve regenerated your thumbnails and it’s working fine now. Delete your browser cache then check again: http://prntscr.com/o0tmsa

    #33489

    molivarescgs
    Participant

    Support Expired

    Hi,

    I tested the page https://www.craftconstruction.com/projects/ in 2 different computers and after deleting the cache the order is still wrong.

    The projects should show:

    1. Aloft
    2. AC Hotels
    3. Wyndham
    4. Hampton Inn
    5. Adagio
    6. Jensen
    7. Watercrest
    8. Rita
    9. Two City
    10. Revolutions
    11. Frenchmans
    12. Hyatt

    Best Regards,
    Marifé

    #33490

    molivarescgs
    Participant

    Support Expired

    Here is a printscreen of the page.

    Attachments:
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    #33669

    molivarescgs
    Participant

    Support Expired

    Hi again,

    It has being a long time and I still seeing the issue with the portfolio not ordering properly. Even after you access the website and did the changes. I renewed the support for this theme exclusively to get fix this issue. I have left 17 days of support. Can you please help me seeing why the projects are not working by date?

    Thanks in advanced,
    Marife Olivares

    #33679

    CTHthemes
    Keymaster

    Hello, we are updating theme to add new flexbox layout (fix your problem). And will be out this week.
    Please wait.

    #33752

    CTHthemes
    Keymaster

    1 – Delete Monolit Add-Ons plugin then update theme
    2 – Go to Appearance -> Install Plugins to install newest version of Monolit Add-Ons plugin
    3 – Use Portfolio Vertical Flexbox template for your page.

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