problem with lightbox in THRIVE

Home Forums WordPress Theme Outdoor – Creative Photography/Portfolio WP Theme problem with lightbox in THRIVE

This topic contains 6 replies, has 2 voices, and was last updated by  Alma Viki 8 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • #19609

    Corwin
    Participant

    Support Expired

    I have a problem with showing a lightbox, which was created by THRIVE architect.
    When I click the button to open the lightbox it is displayed not correct.

    https://vonkuhwede.de/atelierparty-anmeldung/

    I asked the support from Thrive-Themes. They told my it is a problem with the outdoor-child-theme. They tried other themes on my website and the plugin runs perfect.

    #19610

    Corwin
    Participant

    Support Expired
    This reply has been marked as private.
    #19616

    Alma Viki
    Participant

    Unknow

    I guess there is some conflict between plugins, we are trying to add CSS code but unluckily.
    Maybe plugin don’t allow adjust CSS code for their form.
    Can you contact them then ask how to custom CSS code for that form?
    Check the screenshot below.

    Thanks

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    #19636

    Corwin
    Participant

    Support Expired
    This reply has been marked as private.
    #19642

    Alma Viki
    Participant

    Unknow

    It is ok now.
    Please try to recheck it.

    Thanks

    #19678

    Corwin
    Participant

    Support Expired

    Thank you. In the frontend it looks good.
    But now the content in the backend is out of my screen and I can not edit it.

    And what is, when I add new landingpages with new lightboxes? Is the problem solved only for this site or for all sites I will create in future?

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    #19687

    Alma Viki
    Participant

    Unknow

    We are sorry, This feature is not available on our theme, So we can’t research to support you.
    You should do practice more with this plugin.
    It works fine on theme but you should adjust Style CSS for them. You can creat new LightBox template but you should adjust the style for form carefully.

    Thanks for your sympathy.

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