Home › Forums › WordPress Theme › CityBook – Directory & Listing WordPress Theme › Promo video not working This topic contains 9 replies, has 2 voices, and was last updated by CTHthemes 2 months, 1 week ago. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts August 9, 2018 at 12:44 pm #24612 DMCIPLParticipant Supported Hello, I have given the youtube full link in promo video section in listing but when i view the listing details, promo video is not shown. Can you let me know where im doing wrong Thanks August 9, 2018 at 4:09 pm #24624 CTHthemesKeymaster Hi, there are two type of listing package. 1 – Free user ( who haven’t paid for a membership package https://citybook.cththemes.com/pricing-tables/ ) and their listings is controls via plugin settings Submit tab for submit listing page: http://prntscr.com/kgjdip Single tab for single listing page: http://prntscr.com/kgjea2 2 – User has active membership package will use options from pricing plan: http://prntscr.com/kgjfbg http://prntscr.com/kgjfrp You may also need edit listing category to choose which content/widget to show/order for each category Hope this help. Thank you. August 10, 2018 at 1:53 pm #24696 DMCIPLParticipant Supported Hello, All the parameters are “on” status for promo video but still it is not displayed in the listing details view Thanks August 10, 2018 at 2:39 pm #24708 CTHthemesKeymaster Hi, send me the listing page and wp-admin account to check. Thanks. August 10, 2018 at 2:56 pm #24715 DMCIPLParticipant Supported This reply has been marked as private. August 10, 2018 at 3:14 pm #24719 CTHthemesKeymaster Please set it a background image or delete incorrect one: http://prntscr.com/kgy1pk August 10, 2018 at 6:18 pm #24730 DMCIPLParticipant Supported Hello, If you notice i have set promo video on and given link in “youtube url ” box. Can you please explain here? Thanks August 11, 2018 at 10:51 am #24744 DMCIPLParticipant Supported Hello, I have attached the screenshot of the promo video youtube url which is not showing in the listing detail. Can you please help here? Thanks Attachments:You must be logged in to view attached files. August 11, 2018 at 2:33 pm #24748 DMCIPLParticipant Supported Hello The issue got fixed. Thanks August 13, 2018 at 9:49 am #24778 CTHthemesKeymaster It’s ok. Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic.