Promo video not working

This topic contains 9 replies, has 2 voices, and was last updated by  CTHthemes 3 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #24612

    DMCIPL
    Participant

    Supported

    Hello,

    I have given the youtube full link in promo video section in listing
    but when i view the listing details, promo video is not shown.
    Can you let me know where im doing wrong
    Thanks

    #24624

    CTHthemes
    Keymaster

    Hi, there are two type of listing package.

    1 – Free user ( who haven’t paid for a membership package https://citybook.cththemes.com/pricing-tables/ )
    and their listings is controls via plugin settings
    Submit tab for submit listing page: http://prntscr.com/kgjdip
    Single tab for single listing page: http://prntscr.com/kgjea2

    2 – User has active membership package will use options from pricing plan:
    http://prntscr.com/kgjfbg
    http://prntscr.com/kgjfrp

    You may also need edit listing category to choose which content/widget to show/order for each category

    Hope this help.

    Thank you.

    #24696

    DMCIPL
    Participant

    Supported

    Hello,

    All the parameters are “on” status for promo video but still it is not displayed in the listing details view

    Thanks

    #24708

    CTHthemes
    Keymaster

    Hi, send me the listing page and wp-admin account to check.

    Thanks.

    #24715

    DMCIPL
    Participant

    Supported
    This reply has been marked as private.
    #24719

    CTHthemes
    Keymaster

    Please set it a background image or delete incorrect one: http://prntscr.com/kgy1pk

    #24730

    DMCIPL
    Participant

    Supported

    Hello,

    If you notice i have set promo video on and given link in “youtube url ” box.
    Can you please explain here?
    Thanks

    #24744

    DMCIPL
    Participant

    Supported

    Hello,

    I have attached the screenshot of the promo video youtube url which is not showing in the listing detail.
    Can you please help here?
    Thanks

    Attachments:
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    #24748

    DMCIPL
    Participant

    Supported

    Hello
    The issue got fixed.
    Thanks

    #24778

    CTHthemes
    Keymaster

    It’s ok.

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