Quickstart not working.

This topic contains 19 replies, has 3 voices, and was last updated by  asoundrop 4 years, 2 months ago.

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #18

    aarontodd82@gmail.com
    Participant

    Unknow

    Hi! I just purcahsed the Marble theme. I am trying to use the Quickstart but when I do, ANGIE comes up and it looks like it’s not seeing any js or css when i load my site. I see the ANGIE page, but its unformatted and stays on ‘Initialising, Please wait while ANGIE is checking your site and server configuration’ and nothing seems to work.

    I’d really love to use the quickstart to install.

    Please help!

    Thanks,
    Aaron

    #19

    CTHthemes
    Keymaster

    Hi, aarontod. Please send us your website address, admin and ftp. We will check it.

    #26

    aarontodd82@gmail.com
    Participant

    Unknow

    Ok, thanks, where should I send them?

    #27

    CTHthemes
    Keymaster

    Oh, just comment here. don’t forget set it as private reply.

    #28

    aarontodd82@gmail.com
    Participant

    Unknow
    This reply has been marked as private.
    #29

    CTHthemes
    Keymaster

    Hi, aarontod!
    Could you delete all your files and extract the quick start zip file?

    #30

    aarontodd82@gmail.com
    Participant

    Unknow

    I can do that… but that is all I have done now. I started with a clear directory, uploaded the quickstart and extracted.

    #31

    CTHthemes
    Keymaster

    Hi, aarontod!
    Could you do that again? This problem occur only with you.
    Thanks.

    #32

    aarontodd82@gmail.com
    Participant

    Unknow

    Ok, I deleted everything, uploaded the quickstart.zip, and extracted it.

    #33

    aarontodd82@gmail.com
    Participant

    Unknow

    I’ve done that several times though.

    #34

    CTHthemes
    Keymaster

    Sorry aarontod. I think this is because your host settings. Could you give me access to your cpanel?

    #35

    aarontodd82@gmail.com
    Participant

    Unknow
    This reply has been marked as private.
    #36

    CTHthemes
    Keymaster

    Hi, aarontod. I am sorry about the problem. My host is site ground also but i haven’t seen that before. I am uploading my quick start file to your host and try to install it.

    #37

    aarontodd82@gmail.com
    Participant

    Unknow

    It’s no problem! Thank you for your help.

    #38

    aarontodd82@gmail.com
    Participant

    Unknow

    Looks like you got things going, what was the problem??

    #39

    aarontodd82@gmail.com
    Participant

    Unknow

    Am I good to take it from here?

    #40

    CTHthemes
    Keymaster

    Hello!
    I don’t know how your host set restricted access to all files.
    I have changed permission for so many file and install our quick start to your host successfully but when i go to the front end site this have occur again.
    There are so many files to be changed here.

    #41

    CTHthemes
    Keymaster

    Hi, aarontod.
    Your site is working now. But for the future you need contact to your host supporter to get how to change the restricted access to your all files.

    #53

    asoundrop
    Participant

    Unknow

    Hello, i’m also trying to install mometum Joomla theme by the ftp way but i still have an error after 10 times trying.
    I have now uploaded thez quickstart forlder on my server.
    Can you please have a look for me?

    thank you very much!

    • This reply was modified 4 years, 2 months ago by  asoundrop.
    #54

    asoundrop
    Participant

    Unknow
    This reply has been marked as private.
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