Unable to update plugins

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This topic contains 3 replies, has 2 voices, and was last updated by  CTHthemes 2 months ago.

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  • #31459

    ninacomets
    Participant

    Supported

    Hi, unfortunately I’m unable to update the theme and the plugins

    “A error occurred during the CityBook theme update : No update archive is available”

    “Une erreur est survenue lors de la mise à jour de CityBook : Aucune archive de mise à jour disponible.”

    This is causing me to miss updates and the website shows already a lot of bugs. I made as well the new update process including the purchase code through the new dashboard section on the rights pane but this isn’t working neither.

    Please help . 🙂

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    #31488

    CTHthemes
    Keymaster

    Hello, please deactive Envato Market plugin first.

    Thank you.

    #31786

    ninacomets
    Participant

    Supported

    Thanks this solved my issue. Very fast answer very much appreciated.

    #31827

    CTHthemes
    Keymaster

    You are most welcome 🙂

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