For a while now, I have been unable to edit any existing Visual Composer elements of an of my pages on the WP Admin Back end. Although the elements and images are all present on the front end, they no longer show on the back end. I have updated the Outdoor Theme via WP Back end Envato Market API, and this did not resolve the issue.
Thanks for the response. Directions did not work. Can you help please?
Followed directions, but upon installing Visual Composer, received the following error;
The installation process is starting. This process may take a while on some hosts, so please be patient.
Installing Plugin WPBakery Page Builder (1/1)
Downloading installation package from http://assets.cththemes.com/plugins/js_composer_latest.zip…
Unpacking the package…
An error occurred while installing WPBakery Page Builder: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I appreciate you must be closed over the weekend – but I expected better technical support after paying (again) to extend my 6 months Tech Support via Envato; this website is a commercial business for me – coming in to the busiest time of year for me, I am receiving emails asking why my website is not working…..
This service is pretty disappointing to be honest….