woo commerce errors

This topic contains 17 replies, has 2 voices, and was last updated by  kernow seascapes 3 months, 3 weeks ago.

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #27094

    kernow seascapes
    Participant

    Supported

    Hi Guys,

    Have been using this Outdoor theme for around 2 years now and it works great. As a result I have just renewed the Support package for a further 6 months.

    Reason for post today is; Woo Commerce updating errors

    Whenever I update WooCommerce from the Plugins section on WP Admin back end, both the front & back end’s ‘crash’, and do not load either front or back end’s properly, but only display an error message. The message is shown below.

    WC_Payment_Gateway_CC’ not found in /var/sites/k/kernowseascapes.co.uk/public_html/wp-content/plugins/1paypal-for-woocommerce/classes/wc-gateway-paypal-pro-payflow-angelleye.php on line 8

    I’m not sure what is causing this issue. I have contaxcted my Host (TSO Host) once and they re-named the plugin to get the site working again – but still have the same issue.. Any ideas?

    Can provide you with WP Admin login details if you wish to have a look and see.

    Thanks,

    Matt

    #27120

    CTHthemes
    Keymaster

    Hi, send me your site address + wp-admin account to check. Don’t forget send the info with Set as private reply option checked.

    #27169

    kernow seascapes
    Participant

    Supported
    This reply has been marked as private.
    #27183

    CTHthemes
    Keymaster

    Hi, I think you must also update its payment plugins.
    If it’s not working, let me see the error to check.

    #27243

    kernow seascapes
    Participant

    Supported

    Hi,

    Thanks for the response. I tried updating the PayPal for WooCommerce plugin. This updated fine, but then created an error on the WP Front End homepage at http://www.kernowseascapes.co.uk.

    Please navigate to there and you will see the message. Also copied & Pasted below; please can you help? I have now deleted the plugin – but the error on the front end home page still persists.

    [vc_row full_width=”stretch_row” cth_layout=”home_sec”][vc_column el_class=”full-height” css=”.vc_custom_1444835266578{padding-right: 0px !important;padding-left: 0px !important;}”][outdoor_home_swiper speed=”3000″ effect=”fade” loop=”true” slider_style=”parallax_style” disable_zoom=”yes” autoplay=”12000″][outdoor_home_swiper_item slideimg=”8851″]

    12 month Calendar of Cornwall seascapes – 2019 – Buy here!
    buy now!
    [/outdoor_home_swiper_item][outdoor_home_swiper_item slideimg=”8918″]

    Greetings Card Images of Cornwall – pack of 12 cards – Buy here!
    buy now!
    [/outdoor_home_swiper_item][outdoor_home_swiper_item slideimg=”8480″]

    Kernow Seascapes
    separator
    Seascape Photography of Cornwall
    Buy Here
    [/outdoor_home_swiper_item][outdoor_home_swiper_item slideimg=”8778″]

    Wheal Coates, St Agnes – Cornwall.
    View
    [/outdoor_home_swiper_item][outdoor_home_swiper_item slideimg=”8711″]

    Pordenack Point at Land’s End – Cornwall.
    View
    [/outdoor_home_swiper_item][outdoor_home_swiper_item slideimg=”8491″]

    Holywell Bay, Newquay – Cornwall.
    View
    [/outdoor_home_swiper_item][outdoor_home_swiper_item slideimg=”8383″]

    Godrevy Lighthouse – Cornwall.
    View
    [/outdoor_home_swiper_item][/outdoor_home_swiper][/vc_column][/vc_row]

    #27251

    kernow seascapes
    Participant

    Supported

    Hi,

    I realize the above error is being created by the Visual Composer plugin not being installed on the back end.

    #27258

    CTHthemes
    Keymaster

    Yes, please go to Appearance -> Install Plugins to install the plugin.

    #27263

    kernow seascapes
    Participant

    Supported

    yes, but as per my other post on ‘VISUAL COMPOSER – MISSING ELEMENTS’, WP will not install Visual Composer – I have tried.

    #27292

    CTHthemes
    Keymaster

    Ok, I need your ftp account to upload plugin files manually.

    #27337

    kernow seascapes
    Participant

    Supported
    This reply has been marked as private.
    #27352

    CTHthemes
    Keymaster

    The problem was fixed.

    #27700

    kernow seascapes
    Participant

    Supported

    Hi guys –

    This problem has happened again. Please can you help?

    It is really frustrating.

    The Front End website is now inaccessible and displaying the same error again –

    Fatal error: Class ‘WC_Payment_Gateway_CC’ not found in /var/sites/k/kernowseascapes.co.uk/public_html/wp-content/plugins/paypal-for-woocommerce/classes/wc-gateway-paypal-pro-payflow-angelleye.php on line 8

    All I tried to do was activate the PayPal WooCommerce WP Plugin – there has to be some conflict somewhere – please can you help?

    Can you explain why this keeps happening?

    Matt Montano

    #27714

    CTHthemes
    Keymaster

    Hi, please deactive the plugin.
    Update woocommerce plugin to latest version then try active it again. Don’t forget update PayPal WooCommerce WP Plugin to latest version.
    If this doesn’t fix the problem I think you should try other payment plugin.

    #27718

    kernow seascapes
    Participant

    Supported

    Hi,

    Thanks for the response above & advice, however…

    I cannot access the WP Admin back end to resolve this.

    Please help.

    As stated above – the front end has the message –

    Fatal error: Class ‘WC_Payment_Gateway_CC’ not found in /var/sites/k/kernowseascapes.co.uk/public_html/wp-content/plugins/paypal-for-woocommerce/classes/wc-gateway-paypal-pro-payflow-angelleye.php on line 8

    #27722

    CTHthemes
    Keymaster

    You have to use ftp app (FileZilla ) to access plugins folder to delete the plugin first.

    #27733

    kernow seascapes
    Participant

    Supported

    OK – thanks but that doesn’t really help me though as I hadn’t used ftp before.

    #27745

    CTHthemes
    Keymaster

    Hi, did you remove the plugin? And got the problem fixed?

    #27750

    kernow seascapes
    Participant

    Supported

    Hi,

    Yes thank you, I managed to fix the problem by learning how to use the ftp client.

Viewing 18 posts - 1 through 18 (of 18 total)

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